Office Manager

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

Hims and Hers is looking for an Office Manager to manage the office administration of our fulfillment pharmacy in New Albany, OH. You are a proactive, trustworthy team player who values organization with a sense of urgency & detail. You love to be the first point of contact for internal and external parties for the facility to get the job done. You are a dynamic multi-tasker who can own an office issue and be able to switch projects and focus with ease - because things can, and do change direction quickly. People love working with you because you are cool and compassionate and know how to get stuff done. You drive engagement, diversity representation, and inclusion efforts acting as an enabler between senior leadership and our team.

Schedule/Shift:

• Monday - Friday 8:00 AM - 4:30 PM EST

You Will:

• Manage all internal facility activities with events and recognition for employees by helping develop and follow a budget

• Ensure cleaning services keep the office / meeting spaces clean and safe and ensure its appliances are in good working order as well as managing Market vendors.

• Monitor and ensure budget for office supplies, furniture, appliances, and electronics are followed and ordered as necessary

• Coordinate travel arrangements and itineraries for facility

• Act as single point of contact for remote visitors leveraging tools and standard processes

• Correspondence: Sort and distribute incoming mail to appropriate parties for approval and processing; design a filing system to ensure proper record keeping daily.

• Expense Monitoring: Track & organize internal supply expenses with finance teams

• File and Records: Ensure and maintain according to retention records and policies

• Manage office coordinators, review tasks and strategy for consistency, experience, and compliance to site access requirements.

• Additional duties as needed

Facility Ownership:

• Lead and manage all internal facility engagements, including planning employee events, recognition programs, and business launches while adhering to budget guidelines

• Foster an inclusive, welcoming workplace by organizing culture-building activities that celebrate diversity, equity, and belonging

• Partner with leadership and People teams to support diversity initiatives, cultural awareness programming, and employee resource group (ERG) activities

• Ensure office spaces are clean, safe, and fully operational by overseeing cleaning services, maintenance, appliances, and vendor relationships

• Interact with office vendors (including market/food services), ensuring quality service and alignment with employee needs and preferences

• Monitor and manage budgets for office supplies, furniture, appliances, electronics, and engagement; proactively order and maintain inventory.

• Coordinate travel arrangements and itineraries for facility-related needs or team members as required

• Oversee mail and correspondence distribution; design and maintain efficient filing and record-keeping systems associated.

• Maintain files and records in compliance with company policies and retention requirements

• Connect with and support branding initiatives to consistently build visibility within the site in its design, milestones, and recognition.

• Manage office coordinator; quantity and quality of work associated with visitor experience, access compliance, and site coordination.

Culture, Engagement & Inclusion:

• Champion employee engagement by developing programs that enhance morale, connection, and retention

• Support and promote recognition team diversity.

• Help plan and execute celebrations of cultural events, heritage months, and inclusive company-wide programming

• Gather employee feedback to continuously improve workplace experience, engagement, and inclusivity

• Contribute to building a positive, respectful, and people-first workplace culture

• Perform additional duties as needed

You Have:

• 3-5 years of office administration experience Required

• Associate or Bachelor degree in business administration or related field

• A “get it done” attitude and approach to the job – doing what it takes to move the company forward

• Technical skills to use HR systems and detail orientation to make sure our information is accurate

• Strong written and verbal communication skills

• Proficiency in spreadsheet software programs such as Excel or Google Sheets

• Track record of integrity, discretion and ethical behavior in all work situations, with a strong understanding and respect for keeping confidences with matters relating to people

• Comfortable working with remote employees

• Proven organizational skills

• Occasional travel may be required

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles

• Unlimited PTO, company holidays, and quarterly mental health days

• Comprehensive health benefits including medical, dental & vision, and parental leave

• Employee Stock Purchase Program (ESPP)

• 401k benefits with employer matching contribution

• Offsite team retreats

Conditions of Employment: 

• Physical exertion required. Including, but not limited to, walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time and lifting up to 80% of the time for up to a twelve hour shift. Must be able to lift up to 50lbs.

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.