Middle Information Developer TSCM 43250
Role Overview
This mid-level Information Developer role involves creating and editing technical documentation, such as user guides and help systems, with minor supervision from senior staff. The hire will work within a team to develop documentation that aligns with client style guides, estimate efforts, and ensure timely delivery, impacting risk mitigation tools for a professional services client. Responsibilities include writing microcopy, conducting peer reviews, and troubleshooting document outputs using HTML, XML, and CSS.
Perks & Benefits
The role offers a dynamic environment with low bureaucracy, close customer cooperation, and opportunities for competence development through events and mentoring. It likely supports remote work in Poland with flexible hours, though time zone expectations may align with client needs in British-American contexts, fostering professional growth in a team-oriented setting.
Full Job Description
ELEKS Information Development Office is looking for a Middle Information Developer in Poland.ABOUT PROJECTOur client is a multinational British-American firm that operates in the professional services and management consulting sector, delivering various products aimed at risk mitigation. The project at hand is focused on a revamp of the digital tools that the client provides to their customers to help them develop their business portfolios and develop risk mitigation strategies.\nREQUIREMENTSExperience creating documentation following the Microsoft Style Guide Good experience working with documents: creating instructions from scratch, editing, formatting, restructuring Advanced in MS Word and MadCap FlareEnglish - Advanced+ level Excellent communication and negotiation skills Good analytical skills Good understanding of DDLC Degree in Translations, Philology, or Applied Linguistics would be a plusRESPONSIBILITIESUnderstand the product requirements and identify the requirements for the publications to be developed with minor supervision of senior staffIdentify client’s writing style and write technical documentation that conforms to publication standards (Microsoft, Apple, Chicago) with minor supervision of senior staffEstimate documentation development efforts and agree task deadlines with Project Manager or Head of IDOCommunicate the status of documentation tasks in progress to ensure timely deliveryInterview subject matter experts to obtain ongoing details on the projectsCreate documentation templates for various document outputsWrite and edit interface and procedural documentation including user guides, installation guides, quick-reference guides, release notes, system configuration guides, and help systemsCreate various types of video documentation under supervision of senior staffImplement and support single-sourcing, structured authoring, and minimalismCreate documentation interactivity elements (index, hyperlinks, related topics, etc.)With minor supervision of senior staff, create context-sensitive help systems and cooperate with the development team to embed them into the productWith minor supervision of senior staff, create efficient, to-the-point, and clear product microcopy on the project (UX Writing)Conduct peer reviews to aid in proofing documentation prior to distribution; ensure that documentation is consistent and meets style guide and branding requirementsFollow all stages of documentation development and provide high-quality resultsTranslate technical texts that require minor review and editing from senior staffPerform basic troubleshooting of document outputs and formatting using HTML, XML, and CSSTake active (or passive) part in competence development events of IDOTake part in coaching and mentoring of the junior staffWHAT YOU WILL GET WITH ELEKSClose cooperation with a customerChallenging tasksCompetence developmentTeam of professionalsDynamic environment with a low level of bureaucracy\nPlease mention the word **FLEXIBLE** and tag RMmEwMjo0NzgwOjNmOjE3OTc6MDpiYWI6OTgwNDox when applying to show you read the job post completely (#RMmEwMjo0NzgwOjNmOjE3OTc6MDpiYWI6OTgwNDox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
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