Marketing Analyst Intern - Employer Brand

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient, fair, and transparent, but automation never makes the final call. Every hiring decision is made by real Twilions, ensuring a human touch at every step.

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See yourself at Twilio

Join the team as Twilio’s next Marketing Analyst Intern, Employer Brand! 

About the job

Employer Brand sits at the intersection of marketing, storytelling, and talent strategy. Our mission is simple: help the right people discover Twilio, understand our culture, and imagine themselves building here.

But powerful stories need proof. That’s where you come in.

You’ll transform data into direction. Tracking performance across channels, identifying what resonates most with candidates, and building the reporting foundation that shapes our strategy. You won’t just observe the work, you’ll help define how we measure success across the entire function.

If you’re excited by analytics, love organizing chaos into clarity, and want your work to influence real business decisions, you will be a great fit for this role. 

Responsibilities

In this role, you’ll gain experience in:

• Channel Assessment 
  • Evaluate the data generated from each channel and define a structured methodology for data collection.
  • Define and document Employer Brand metrics and data sources
• Metrics & Tracking Infrastructure
  • Build and maintain a sustainable tracking system (ie Airtable, Excel)
  • Build leadership-ready outputs that can be reused in EB and TA forums
  • Ensure data consistency and reporting hygiene
• Measurement & Analysis
  • Establish a baseline view of Employer Brand performance across priority channels
  • Track awareness, engagement, and behavior signals and roll up insights 
  • Identify top-performing channels, formats, and content themes
  • Analyze trends and directional performance 
  • Partner with Employer Brand and TA team members to validate insights
• Cross-Team Support
  • Act as an ambassador of the Twilio intern program and support intern community engagement. 
  • Support employer brand operations across projects as needed. 

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required

• Currently pursuing or recently completed a degree in Data Analytics, Marketing or a related field
• Strong analytical and organizational skills with attention to detail
• Comfortable collecting and manipulating with data in spreadsheets (Excel, Google Sheets)
• Ability to synthesize data into clear, concise insights
• Strong written communication skills
• Self-starter who can manage weekly project tracking and deadlines independently
• Ability to build presentation materials (Google Slides, Canva)

Desired 

• Familiarity with Google Analytics, or similar platforms
• Interest in Employer Brand, Recruitment Marketing, or Talent Analytics
• Experience with Airtable or dashboard-style tracking tools

Location 

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, or WA.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.

The estimated pay ranges for this role are as follows:

Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont, or Washington D.C.: $24.00/hourly

Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $26.00/hourly

Based in the San Francisco Bay area, California: $29.00/hourly

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.

Applications for the role will be accepted on an ongoing basis.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.