Manager, Strategic Events
Role Overview
This is a mid-level role as an Associate Manager of Event Technology, focusing on managing the tech stack for internal and external events, including registration platforms, virtual streaming, and data integration. The hire will coordinate with AV vendors, handle on-site technical support, and build event dashboards to track KPIs and ensure data compliance. They will work in a collaborative team environment, impacting event experiences and providing actionable insights to leadership.
Perks & Benefits
The role is fully remote, likely with flexible time zones to accommodate global collaboration, and emphasizes a supportive culture that values diverse perspectives and belonging. Career growth is implied through opportunities to lead projects and stay updated with emerging tech trends, with benefits typical of tech companies such as professional development support and an inclusive workplace.
Full Job Description
We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, data doesn’t sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.
It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.
One Confluent. One Team. One Data Streaming Platform.
About the Role:
The Associate Manager of Event Technology is a hybrid role that sits at the intersection of event production, digital platforms, and data management. You will be responsible for the selection, implementation, and management of the tech stack that powers our internal and external events—ranging from registration platforms and mobile apps to virtual streaming services and lead retrieval.
We are looking for a tech-savvy problem solver who can translate complex technical requirements into seamless experiences for attendees and stakeholders alike.
What You Will Do:
Tech Stack Management & Integration
Manage the end-to-end lifecycle of event platforms (e.g., Swoogo, Splash, or RainFocus).
Configure registration workflows, session catalogs, and speaker portals.
Ensure seamless data integration between event platforms and internal systems like Salesforce, Salesloft, Sessionboard, and Swoogo.
Virtual & Hybrid Production
Coordinate with AV vendors to ensure high-quality streaming and troubleshooting for hybrid environments.
Manage "live day" technical support, ensuring low-latency streams and active engagement tools.
Data & Analytics
Build and maintain event dashboards to track KPIs like registration pacing, attendee engagement, and ROI.
Audit data for accuracy and compliance with privacy regulations (GDPR/CCPA).
Provide post-event reporting and actionable insights to leadership.
On-Site Execution
Lead the deployment of on-site technologies, including badge printing, lead retrieval, and networking apps.
Manage on-site technical vendors and temporary staff.
Act as the primary point of contact for any hardware or software troubleshooting during live events.
What You Will Bring:
3–5 years in event technology, marketing operations, or technical event production.
Certified or highly proficient in at least one major event management software (EMS).
Understanding of API integrations and Zapier workflows.
Proficiency in Excel/Google Sheets for data manipulation.
Ability to remain calm under pressure, excellent project management skills, and a "customer-first" mindset.
What Gives You an Edge:
Experience with video editing or basic graphic design.
Knowledge of emerging event tech trends (AI-driven matchmaking, AR/VR, or RFID tracking).
Professional certification such as DES (Digital Event Strategist) or CMP.
Familiarity with HTML/CSS for landing page customization.
Ready to build what's next? Let’s get in motion.
Come As You Are
Belonging isn’t a perk here. It’s the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what’s possible.
We’re proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.
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