Loan Officer
Role Overview
As a Loan Officer at Figure, you'll actively engage with potential borrowers through various communication channels, converting leads into satisfied HELOC customers. This mid-level role is part of the Operations team, where you'll play a vital role in shaping the loan origination strategy and enhancing customer experiences in a fast-paced environment.
Perks & Benefits
This position offers a fully remote work setup, allowing flexibility in your work-life balance. You'll be part of a forward-thinking company recognized for its innovation in the fintech space, with opportunities for career growth and development. The culture emphasizes collaboration, results-driven performance, and a commitment to customer satisfaction.
Full Job Description
About Figure Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance. About the Role We're seeking candidates for the Loan Officer role to join our dynamic Operations organization! You'll be a critical contributor to our loan origination strategy as you support borrowers sourced via our direct-to-consumer, marketing, and partnerships efforts. The Loan Officer will engage with customers, educate them on financing options and loan products, and ensure a positive experience for all borrowers. You'll thrive in this role if you're obsessed with driving results and creating phenomenal customer experiences. What You'll Do
Convert a high volume of company-provided leads into happy Figure HELOC customers Connect with prospective borrowers via outbound calling initiatives, text message, and email Guide clients through their loan borrPlease mention the word **BRILLIANTLY** and tag RODguMTk4Ljk5LjE0Mw== when applying to show you read the job post completely (#RODguMTk4Ljk5LjE0Mw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
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