Jr Product Administrator
Role Overview
This junior role involves configuring, administering, and maintaining multiple SaaS applications for a U.S.-based financial services company, including managing user access, workflows, and troubleshooting issues. The hire will serve as a liaison between vendor systems and internal teams, supporting daily operations and light product analysis. It's a hands-on position ideal for someone with 1-2 years of experience in SaaS administration or technical support, focusing on system integration and operational efficiency.
Perks & Benefits
The job offers competitive compensation in USD, fully remote work with a flexible schedule, and a collaborative work environment. Based on the description, it likely involves working across time zones, particularly aligning with U.S. business hours, and provides opportunities for professional advancement in a dynamic setting. Reasonable assumptions include standard remote perks like autonomy and a focus on work-life balance, though specific benefits like health insurance are not detailed.
Full Job Description
Headquarters: Colombia
Workana is the largest remote work platform for talent in Latin America. Our new segment, Workana Premium, focuses on matching the most exceptional professionals with leading and innovative companies around the globe. Enjoy competitive compensation, dedicated support, and the flexibility of remote work within a dynamic environment that fosters collaboration and professional advancement.About our clientOur client is a U.S.-based financial services company specialising in real estate lending. Their technology ecosystem includes a blend of in-house platforms and multiple vendor SaaS tools used across operations, underwriting, and customer-facing workflows.We are seeking a Junior Product Administrator / Analyst to support the configuration, administration, and daily operations of vendor SaaS applications used by internal teams.This is a hands-on role ideal for someone who enjoys learning new tools, understanding how systems fit together, and serving as an internal point of contact between engineering, architecture, vendor support, and business stakeholders. 1 2 years of experience in SaaS administration, product operations, or technical support. Strong ability to learn new software tools and understand system behavior. Excellent communication skills in English (written and verbal). Basic analytical skills and comfort working with technical teams. Ability to triage issues, manage priorities, and follow structured processes. ResponsibilitesConfigure, administer, and maintain multiple SaaS applications (user access, entitlements, backend switches, workflows). Support onboarding, permissions, operational updates, and client-facing requests. Troubleshoot issues, document findings, and escalate to vendors when needed. Maintain product documentation and configuration standards. Serve as a liaison between vendor systems and internal architecture/product teams. Assist with light product analysis as tools integrate with internal systems (e.g., LOS, reporting). Bonus Points Experience in financial services, lending, or workflow-heavy SaaS products. Prior exposure to product analysis or cross-functional vendor management. Confidence navigating systems with complex configurations or backend rules. Competitive compensation in USD.Fully remote work.Flexible schedule and collaborative work environment.
To apply: https://weworkremotely.com/remote-jobs/workana-jr-product-administrator
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