IT Systems Administrator
Role Overview
This mid-to-senior IT Systems Administrator role involves day-to-day management of computers, networking equipment, and corporate software systems, including Mobile Device Management (MDM) and security policies. As an early hire, you will shape the technology infrastructure, lead IT projects, and provide technical support and training to staff in a dynamic team environment.
Perks & Benefits
The role is based in-person in San Francisco, offering opportunities for career growth by shaping infrastructure from the ground up in a fast-paced tech company. While not remote, it may involve some remote support tasks, with a focus on collaboration and innovation in a startup-like setting.
Full Job Description
Perplexity is seeking a highly skilled and experienced IT Systems Administrator to join our dynamic team, revolutionizing the way people search and interact with the internet. As an early hire in this crucial role, you will have an exciting opportunity to shape the future of our technology infrastructure from the ground up.
This role is based in-person at our San Francisco office.
Responsibilities
Procure, maintain, and administer computers, networking equipment, and office technology
Manage and optimize corporate software systems
Oversee and enhance the Mobile Device Management (MDM) infrastructure
Deploy and enforce robust security policies and procedures
Provision and manage user accounts and permissions
Provide prompt, effective technical support and troubleshoot complex issues
Lead IT projects focused on endpoint management, security enhancements, and infrastructure improvements
Deliver technical support and training on IT systems to staff (in-person and remotely)
Qualifications
4+ years of hands-on IT systems administration experience
Strong proficiency in macOS & GSuite environments
Strong troubleshooting skills
Extensive experience with network management, including LAN/WAN, DHCP, DNS, and firewalls
Comprehensive understanding of cybersecurity principles and practices, including firewalls, encryption, and antivirus solutions
Proven track record in managing IT projects, including system upgrades and new implementations
Excellent communication and interpersonal skills
Nice to have
Experience with AWS, Tailscale
Experience with international IT regulations and compliance
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