IT Infrastructure Systems Lead
Role Overview
The IT Infrastructure Systems Lead is responsible for providing technical leadership to IT infrastructure teams, managing L2 operations, data center activities, and ensuring effective service delivery. This senior role requires overseeing a team of five or more, focusing on incident management, cybersecurity, and infrastructure support, ultimately impacting the organization's operational efficiency.
Perks & Benefits
While specific benefits are not outlined, typical perks may include opportunities for professional growth, a collaborative team environment, and potential flexibility in work arrangements. Given the technical nature of the role, candidates can expect a focus on career development and engagement with third-party service providers.
Full Job Description
With Bachelor’s degree in engineering or any IT Related CoursesWith knowledge and experience on ITIL Method particularly on Incident ManagementAt least 3 years’ experience of managing a similarly five or more sized team direct reports, non-directs can be considered.At least 5 years of appropriate experience supporting IT infrastructure and service delivery preferably with a medium size organisation.Knowledge and experience in the following are desired: ITIL Foundation, Windows and Linux Servers, VMWare, Virtualization, SAP, Network, Access and Monitoring Tools.3-5 years’ hands-on technical operations experience with server hardware including virtualization, Linux, Windows, and related Microsoft technologies including IIS Administration, Firewall, Network, ISP, Telephony etc.3 years of Cyber Security and Controls, IT audit, or equivalent experience.3 years’ experience managing IT Infrastructure environment.Strong customer orientated approach with a delivery bias.Experience working with third party service providers. Minimum QualificationsIT Infrastructure Systems Lead provides technical leadership and capability to IT infrastructure personnel including but not limited to L2 Operations, Data Center, Server, VMWare, Linux & Windows, Network, Firewall, Telephony, CybersecurityPlease mention the word **ARDENT** and tag RMmEwMTo0Zjk6YzAxMzo3ZjU5Ojox when applying to show you read the job post completely (#RMmEwMTo0Zjk6YzAxMzo3ZjU5Ojox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.