Inside Sales Representative
Role Overview
This Inside Sales Representative role involves executing high-volume outbound prospecting campaigns within strategic existing customer accounts to identify expansion opportunities. The representative will research accounts, uncover new use cases, and progress early-stage deals by qualifying opportunities and positioning solutions. This mid-level role requires collaboration with Account Executives to drive incremental revenue and expand product adoption in a B2B SaaS environment.
Perks & Benefits
The role is fully remote, with an emphasis on a collaborative and inclusive culture that values diverse perspectives and equal opportunity. Employees can expect a supportive team environment focused on growth and challenging the status quo, typical of tech companies with flexible work arrangements. While time zones are not specified, coordination across zones is implied for effective teamwork and customer engagement.
Full Job Description
We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, data doesn’t sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.
It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.
One Confluent. One Team. One Data Streaming Platform.
About the Role:
We are looking for a highly motivated and results-driven Inside Sales Representative to focus on our most strategic existing customer accounts. In this critical role, you will be responsible for driving incremental revenue by strategically expanding our footprint within a dedicated patch of named customer accounts. This isn't just about booking meetings; it's about actively generating and qualifying pipelines by identifying new personas and surfacing fresh use cases to support our long-term partnership with these key customers. If you thrive on deep account research, creative prospecting, and progressing early-stage deals, this is the perfect opportunity to make a direct impact on our company's growth.
What You Will Do:
Execute targeted, high-volume outbound prospecting campaigns within a dedicated list of strategic named customer accounts to identify expansion opportunities.
Focus on identifying new personas and uncovering new use cases within existing accounts to significantly expand our product adoption and revenue.
Move beyond basic meeting settings by progressing early deal stages—actively qualifying opportunities, understanding complex pain points, and positioning our solutions effectively.
Work closely with Account Executives to research and prepare materials that support executive alignment and complex, multi-threaded sales cycles.
Maintain impeccable records of all prospecting activities and deal status in the CRM to ensure accurate pipeline reporting and forecasting.
What You Will Bring:
1+ years of sales experience, preferably in high tech
Demonstrated success in an outbound-focused sales, business development, or SDR role, preferably within a B2B SaaS environment.
Strong ability to research and penetrate large, complex organizations.
The ability to understand complex business challenges, articulate value propositions clearly, and effectively move a sales conversation forward (beyond just an introduction).
Outstanding written and verbal communication skills, including the ability to tailor messaging to different technical and executive personas.
A highly organized, self-starter mentality with a relentless focus on meeting and exceeding pipeline generation goals.
Ready to build what's next? Let’s get in motion.
Come As You Are
Belonging isn’t a perk here. It’s the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what’s possible.
We’re proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.
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