Hands-On Operations
Role Overview
This is a hands-on operations role where you will support founders directly by managing daily execution tasks, including shipping operations, QA checks, and coordinating with carriers. You will lead a CS/Operations, Shipping/Inventory team, monitoring performance and solving problems to ensure smooth business operations. Starting as a part-time role, it offers growth potential into a senior operational leadership position, possibly becoming COO as the company scales.
Perks & Benefits
The role is remote, with an expectation to work onsite in Makati, offering flexibility and the opportunity to grow from part-time to full-time with leadership potential. It provides direct exposure to founders and executives, fostering a startup culture focused on learning and growth. Career advancement is highlighted, with the possibility of evolving into a COO role as the company expands.
Full Job Description
This is a hands-on operations role where you’ll support the founders directly and take responsibility for crucial tasks that keep the business running smoothly. From packaging and QA checks to shipping carrier coordination, plus helping hire and organize part-time staff, you’ll be at the heart of how we execute. Over time, the right candidate can grow into a senior operational leadership role — with the possibility of becoming COO as the company scales.
What you’ll do:
Do all of daily execution part that founders needed
Ensure all shipping operations are accurate and on time with managing team
Communicate with founders to plan shipments and reporting properly
Check shipment sheets and prioritize deliveries. If problem happens find the way to solve it.
Monitor team performance, catch mistakes, and introduce improvements
Basically managing a CS/Ops team. You will be head of CS / Operations, Shipping/ Inventory teams
Qualifications:
WILLING TO WORK IN MAKATI ONSITE
Humble attitude, eager to learn and grow with a startup
2+ years of experience in a related field (experience not limited to shipping)
Experience working closely with founders or executives
Comfortable using Slack and other tools
Comfortable speaking English
Role:
Part-time to start — full-time leadership potential over time
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