General Merchandise Department Manager
Role Overview
This role leads the General Merchandise department at a Walmart Canada store in Thunder Bay, overseeing daily merchandising, stocking, and customer service. The manager delegates tasks, trains associates, and ensures sales floor readiness, while managing a high-volume, fast-paced environment. This is a mid-level leadership position that directly impacts store operations and customer experience.
Perks & Benefits
This position offers a consistent schedule with opportunities for career growth within Walmart's large retail network. While remote work is not applicable, the role provides a dynamic, fast-paced environment where contributions are recognized. The starting pay is $19.35 per hour, and the company values work-life balance and employee development.
Full Job Description
Position Summary...The General Merchandise Department Manager at Walmart plays a key leadership role in delivering a great customer experience by keeping the sales floor stocked, organized, and ready for business. This role leads and supports associates in completing handheld tasks, maintaining merchandise standards, and assisting customers with their shopping needs. By actively planning and prioritizing work based on workload and customer traffic, the Department Manager drives strong execution, teamwork, and results—while ensuring a safe, clean, and high energy store environment.What You'll Do...WHAT YOU'LL DODeliver An Excellent Customer ExperienceProvides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase decisions, and resolving concerns or referring them as appropriate.Execute Daily Merchandising and Availability TasksDelegates, supports, and follows up on the completion of Customer Availability Process tasks, including section work, capping bins, and stocking picks.Price Changes, Features, and Modular ExecutionDelegates, supports, and follows up on the completion of price changes, feature sets, and modulars within assigned areas to maintain merchandise accuracy and presentation standards.Sales Floor Coverage and RecoveryAssigns associates to support coverage as needed across the sales floor and provides support with recovery and zoning activities to keep the store customer-ready.Associate Scheduling and Break CoverageEnsures associate breaks are taken in accordance with coverage requirements to support smooth operations.Associate Training and CoachingProvides training, coaching, and ongoing feedback to associates to support performance, development, and engagement.Safety, Cleanliness, and ComplianceMaintains a safe, clean, and hazard-free work environment by following Company policies and procedures, completing safety sweep logs, and ensuring displays and fixtures are secure and free of debris.Flexibility (Availability/Work Schedule) Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.POTENTIAL CHALLENGES IN THIS ROLEHigh Task Volume in a Fast-Paced Environment Manages overnight hours effectively and planning accordingly to stay energized and focused. Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift. Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.Physical Demands Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs. Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.WHY YOU'LL ENJOY WORKING HEREEnergetic, Fast-Paced EnvironmentThrive in a dynamic setting where every day brings something new.Appreciation for Your EffortsYour contributions are recognized and valued.Career Growth OpportunitiesBuild your skills and advance your career with us.Meaningful ImpactTake pride in helping customers save money and live better.The minimum rate of pay for this position starts from $19.35.Le taux horaire minimum pour ce poste débute à 19.35.ㅤMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Age – 16 or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Walmart will accommodate the disability-related needs of applicants and associates as required by law.Primary Location…1020 DAWSON RD, THUNDER BAY, ON P7B 1K6, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.Find JobsㅤImportant Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.Please mention the word **FECILITOUS** and tag RMmEwMTo0Zjk6YzAxMzo3ZjU5Ojox when applying to show you read the job post completely (#RMmEwMTo0Zjk6YzAxMzo3ZjU5Ojox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
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