File Clerk
Role Overview
This remote File Clerk role involves maintaining company databases by collecting, indexing, and organizing documents from various sources. The position requires daily quality control checks, adherence to records governance, and collaboration with internal teams to ensure accurate filing. It is an entry-level clerical role with a focus on attention to detail and process compliance.
Perks & Benefits
This is a fully remote position, offering flexibility to work from home. The role provides exposure to various departments and tools, with opportunities to contribute to process improvements. Typical remote perks include flexible hours, no commute, and a supportive work culture.
Full Job Description
We are actively recruiting a dependable and focused Remote File Clerk who will be responsible for maintaining continuous updates to our company's databases. In this role, you will be in communication with both internal employees and customers to collect information, which will be accurately and promptly entered into relevant databases. Key responsibilities: Intake & indexing: Receive files from shared inboxes, portals, internal ticketing tools, and cloud folders.Confirm document type, required fields, signatures, and attachments.Index each record using standard metadata (client/project ID, date, document category, version, region). Document organization: Apply standardized naming conventions and folder structures.Convert formats when needed (PDF merge/split, image-to-PDF, compressing, version labeling).Maintain controlled libraries (final vs draft vs archived), including retention tags. Quality control Perform daily spot checks for duplicates, misfiles, missing pages, and unreadable scans.Flag exceptions and route them to the correct owner with clear notes.Maintain error logs and contribute to process improvements that reduce rework. Records governance & compliance: Handle sensitive records with strict access controls and confidentiality.Follow retention schedules, legal hold instructions, and deletion/archival rules.Support audits by pulling records quickly and documenting chain-of-custody steps. Collaboration & communication: Coordinate with HR, Finance, Operations, Legal, or Customer teams to clarify file requirements.Provide status updates on backlog, turnaround time, and issues found during processing. Tools you may use: Cloud storage (Google Drive/SharePoint/Dropbox), document tools (Adobe Acrobat or equivalents), spreadsheets, ticketing (Jira/Asana/ServiceNow), e-signature platforms, and basic office productivity tools. Success metrics (examples): Accuracy rate (misfile/metadata error rate)Turnaround time from receipt to filedBacklog size and daily throughputAudit retrieval speed and completenessCompliance adherence (access control, retention tagging) Qualifications: Experience in records management, admin support, clerical work, or document control (preferred).Strong attention to detail; able to follow naming/filing rules consistently.Comfortable handling confidential information and following strict procedures.Basic computer proficiency: file systems, spreadsheets, PDFs, and collaboration tools. Please mention the word **POSITIVELY** and tag RMTUxLjI0Ny4yMDkuMTEy when applying to show you read the job post completely (#RMTUxLjI0Ny4yMDkuMTEy). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
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