Field Application Scientist
Role Overview
The Field Application Scientist is a mid-level customer-facing role that involves training customers, performing workflow demonstrations, troubleshooting technical issues, and supporting the adoption of Spear Bio's immunoassay platform. This position requires about 40% travel to customer sites, primarily on the East Coast, and includes on-site work in Woburn, MA when not traveling. The hire will impact customer success and product improvement by developing applications, generating technical collateral, and providing voice-of-customer feedback.
Perks & Benefits
This role offers competitive compensation, meaningful stock ownership, and comprehensive benefits, with a remote work setup that includes significant travel and on-site presence in Woburn, MA. Employees can expect a dynamic, collaborative work environment in a rapidly growing biotech startup, providing opportunities for career growth and playing an integral role in the company's success. Time zone expectations are likely aligned with East Coast hours due to travel and customer interactions in that region.
Full Job Description
Spear Bio, founded in 2021, is a well-funded and rapidly growing biotech start-up headquartered in Woburn, Massachusetts. Our proprietary technology, Successive Proximity Extension Amplification Reaction (SPEAR), is a novel wash-free immunoassay platform, offering unprecedented sensitivity. We are dedicated to revolutionizing early disease diagnosis and monitoring by providing scalable, ultrasensitive solutions that deliver unparalleled accuracy in measuring low-abundant biomarkers, enabling clinicians and researchers to improve patient outcomes and advance global health.
Field Application Scientist
Spear Bio is expanding our customer-facing Field Application Support Team and looking for dynamic and technically-savvy individuals to perform customer training, workflow demonstrations, customer sample testing, applications development, and technical support of our immunoassay solutions. The Field Application Scientist is expected to develop strong expertise in Spear Bio's ultrasensitive immunoassay platform to troubleshoot and resolve technical issues for customers. This role involves ~40% travel to customer sites primarily along the East Coast, and will be based on-site in Woburn, MA when not traveling
Responsibilities:
Support and train external customers, scientists within Spear Bio, and partner organizations on SPEAR UltraDetect™ technology and workflow.
Drive successful adoption of the SPEAR platform by providing technical expertise for key customers through on-site product demos, training, collaborative projects, and support via e-mail/phone.
Perform client sample testing for platform evaluations and present results to clients.
Work cross-functionally to develop new applications for current products, and generate data and create technical collateral including application notes and conference presentations.
Improve processes for troubleshooting customer immunoassay challenges. Triage issues, develop hypotheses, perform experiments and investigations, and identify solutions to ensure optimal product performance.
Track and address customer successes, inquiries, and complaints, to provide feedback for continuous improvement of products and technical support.
Maintain up-to-date knowledge of competitive landscape and key product applications.
Work with Product Management to provide voice-of-customer feedback for product improvements and strategies that will drive adoption of Spear Bio products.
Requirements:
PhD in Biology, Biochemistry, Neuroscience, or Bioengineering
2+ years of hands-on bench and troubleshooting experience specifically with immunoassays and instrumentation for biomarker analysis required
Demonstrated resourcefulness and ability to independently implement new technologies and troubleshoot instrument or assay performance issues.
Experience with qPCR and liquid handling preferred
Knowledge of neurodegenerative disease research with existing network in drug development, academic, or contract research world preferred
Ability to travel up to 40% (primarily East Coast, including overnights), with occasional international travel
General Qualifications:
Strong commitment to customer success
Strong interpersonal and communication skills with ability to put customers at ease and listen attentively to acquire feedback
Experience conveying scientific information in a clear and concise manner through written documents and in-person presentations
Ability to influence others, work collaboratively in teams, balance competing priorities, and adapt quickly to changes
We offer competitive compensation, meaningful stock ownership, comprehensive benefits, and a great work environment. This is an opportunity to enter an innovative, high-growth startup at an early stage and play an integral role in the company's growth and success. We are focused on identifying candidates who have demonstrated leadership and excellence throughout their careers and are excited by the prospect of building an industry-leading company.
Spear Bio Inc. provides equal opportunity in employment to all persons. No person shall be denied equal access because of race, creed, color, religion, national origin, sex, sexual orientation, gender identity, age, or physical/mental disability.
Spear Bio does not accept resume submissions from external recruiting agencies. Any unsolicited resumes or candidate information submitted without prior written agreement will be deemed the property of Spear Bio, and no placement fees will be paid.
Similar jobs
Found 6 similar jobs