Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
What you’ll do
We’re looking for an experienced EBC Content Lead to craft the narratives that define Stripe to our customers’ leadership teams. This is a high-impact, highly cross-functional role at the intersection of sales, executive communications, product, and marketing. You’ll create modular, executive-ready narratives (decks and talk tracks), ensure they reflect relevant market trends, insights, and product positioning, and continuously improve them based on lessons learned from each executive briefing session.
Responsibilities
- Create and maintain executive narratives rooted in market trends, emerging product areas, and customer use cases, and connect the dots between product capabilities, customer needs, research, and business priorities. These will consist of slide decks and accompanying talk tracks, including discussion guides and workshop prompts–either original for the EBC or adapted from other Stripe content pieces.
- Partner with the EBC program team to shape the content roadmap, manage intake and prioritization, and rapidly iterate on content as it’s used in briefings.
- Attend executive briefings in person at our San Francisco HQ to learn what resonates (and what doesn’t), then translate those insights into concrete content improvements, playbooks, and presenter guidance. Also attend executive briefings in London, Dublin and New York (virtually and physically) to produce content that resonates globally.
- Partner deeply with Exec Marketing, EBC team, PMM, Product, Sales, and Comms to ensure content accuracy and relevance; bring customer insights into each narrative in our content repository.
- Partner with Design, EBC team and Copywriting to produce compelling, exec-quality presentations; help to craft presentation templates, a modular content library, and a consistent visual/voice system for the executive briefing.
- Work closely with Stripe’s executive team and other discussion leaders to understand their preferences and vision, and tailor narratives and speaker notes based on their feedback.
- Capture post-brief insights, maintain variants by customer type (segment, industry, etc), ensure brand and legal compliance, and pilot AI tooling (e.g. style checks) to improve quality and speed.
- Build and lead a team of content producers.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- A storyteller. You craft crisp, insight-led executive narratives that translate complex products and technical concepts into business outcomes. Exceptional writing, deck-building, and verbal communication.
- Structured and strategic. You bring order to complexity—building frameworks, content architectures, and modular decks that scale across industries, segments, and use cases. 8+ years in executive communications, product marketing, consulting, or sales enablement (or equivalent experience) creating C-level content.
- Data-oriented. You use meeting feedback, win/loss, pipeline influence, and content analytics to decide what to build next and how to refine it; comfortable A/B testing and instrumenting content for learning.
- Organized. You manage highly interdependent workstreams—bespoke content creation, reviews, revisions—while keeping version control tight and deadlines intact. Proficient with Keynote/Google Slides, Figma, and project tools like Asana.
- Ambitious. You thrive in a fast-moving environment alongside sales and executives, moving fluidly between the 30,000-foot narrative and the pixel-level slide edit with a high bar for quality and accuracy.
- Collaborative. You can work across many different teams, including Design, Marketing, Product, Sales, and Comms; you have strong stakeholder management, executive presence, and the tact to navigate senior feedback.
- A player-coach. You’re a roll-up-your-sleeves doer who can own narratives from concept to completion, but you’re also experienced in building and leading teams, and managing content producers.
This role is based in San Francisco and requires regular in-office presence to attend executive briefing sessions and work directly with executives and partners.