Evaluation Manager
Role Overview
The Evaluation Manager at Grand Central Optical is responsible for assessing customer service interactions and ensuring adherence to company standards. This part-time, remote role requires analytical skills to provide concise reports and constructive feedback, directly contributing to service improvement initiatives. The position is ideal for detail-oriented individuals looking to make a significant impact on customer experience.
Perks & Benefits
This is a flexible, project-based role that allows for part-time hours, making it suitable for those seeking work-life balance. The remote setup offers the freedom to work from anywhere in the world, fostering a culture of flexibility and independence. Though not explicitly stated, the role likely provides opportunities for personal growth and skill enhancement in customer service evaluation.
Full Job Description
Headquarters: New York URL: https://grandcentraloptical.com
Thank you for your interest in joining our team! We re excited to announce an opening for a Part-Time Evaluation Manager a flexible, work-from-home position. In this role, you will:
Evaluate customer service interactions across various channels.
Assess service quality, accuracy, and adherence to company standards.
Provide concise, clear written reports summarizing your findings and observations.
Offer constructive feedback to help organizations improve their service delivery.
Track trends or recurring issues to contribute to overall service improvement initiatives.
This is a paid, project-based role with flexible hours, making it ideal for someone who is detail-oriented, analytical, and committed to enhancing customer experiences. Your work directly supports our mission to raise service standards and ensure client satisfaction.
To apply: https://weworkremotely.com/remote-jobs/grand-central-optical-evaluation-manager
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