English & Communication Coach
Role Overview
The English & Communication Coach at Getwingapp will focus on enhancing the communication skills of virtual assistants and staff through tailored coaching in email and voice communication. This mid-level role involves setting expectations with clients and developing a structured ESL upskilling program, impacting the overall communication standards within the organization.
Perks & Benefits
This position offers a remote or hybrid work setup, providing flexibility for work-life balance. The compensation ranges from PHP 35,000 to 50,000 per month based on experience and performance, indicating potential for career growth. The culture is likely supportive and focused on professional development, given the emphasis on coaching and feedback.
Full Job Description
About the RoleWe re looking for an English & Communication Coach to help Wing s virtual assistants and staff elevate their communication effectiveness ensuring clarity, tone alignment, and professionalism in both written and spoken English. This role focuses on email and voice communication coaching, expectation-setting with clients, and the establishment of a structured ESL upskilling program to raise overall communication standards across the organization.Qualifications- At least 3 years of experience in communication coaching, ESL instruction, or language training ideally in a corporate, BPO, or remote environment.- Excellent command of spoken and written English, with a strong grasp of tone, clarity, and professional correspondence.- Experience coaching individuals on client communication, email writing, and expectation-setting techniques.- Strong facilitation and feedback skills with the ability to coach across different skill levels.- Highly organized, proactive, and comfortable managing multiple learners or cohorts.Preferred Skills- Familiarity with CRM configuration, workflow automation, or project management systems.- Knowledge of adult learning principles, LMS tools, and competency frameworks.- Strong analytical mindset for assessing trainee performance and learning trends.Department: Learning & Development= Work Setup: Remote / Hybrid= Compensation: PHP 35,000 50,000/month (based on experience and performance)
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