Engineering Manager, Trusted Products
Role Overview
This senior-level Engineering Manager role leads a team focused on building and operating secure backend systems, APIs, and event-driven architectures for data protection, governance, and security at Mural. Day-to-day responsibilities include hands-on technical contributions (about 30% of time) using Node.js and TypeScript, managing full-stack engineers, driving delivery against a roadmap, and ensuring service reliability and operational excellence. The hire will impact platform integrity by safeguarding customer data and supporting compliance across the SaaS environment.
Perks & Benefits
The role is fully remote with flexible time zones, offering a competitive base salary plus variable pay ranging from $196,000 to $240,000 plus benefits. Career growth is supported through coaching engineers, exposure to security and compliance capabilities, and collaboration with product and platform teams. The culture emphasizes trust, operational maturity, and thoughtful use of AI tools to improve quality and velocity.
Full Job Description
ABOUT THE TEAM
Trust Products builds the security, governance, and data protection capabilities that make Mural a safe and reliable platform for teams around the world.
We design and operate backend services, APIs, and event-driven systems that protect customer data, provide auditability and visibility, and support governance across our SaaS platform. This work is embedded in Mural’s core architecture and held to high standards for reliability and operational maturity.
Trust isn’t a feature — it’s foundational to how Mural operates and earns confidence at scale.
YOUR MISSION
You will lead a team responsible for building and operating systems that safeguard data and support platform integrity.
You’ll balance people leadership with hands-on technical contribution, helping your team design scalable services, ship reliably, and grow in their craft.
WHAT YOU'LL DO
Lead and grow a team
Manage and develop full-stack engineers
Create clarity around priorities, ownership, and execution
Drive predictable delivery against a defined roadmap
Coach engineers in system design and operational excellence
Build and operate trust systems
Contribute hands-on (~30% of your time) to design and implementation
Develop backend services using Node.js and TypeScript (or similar modern stacks)
Build APIs and event-driven systems that support:
Data protection and policy enforcement
Audit logging and event tracking
Security integrations
Data governance controls
Ensure services are scalable, observable, and reliable
Own operational quality
Define and uphold service-level objectives
Improve monitoring, alerting, and incident response
Lead incident reviews and drive improvements
Collaborate across the platform
Partner with Product to translate requirements into well-scoped solutions
Work closely with platform and infrastructure teams
Track engineering metrics related to delivery and service health
Use AI effectively
Encourage thoughtful use of AI tools to improve quality and velocity
WHAT YOU'LL BRING
Experience building backend systems in a SaaS environment
Exposure to security, governance, or compliance-related capabilities
Strong understanding of secure API design, event-driven systems, access control, and observability
5+ years of software engineering experience
2+ years managing engineers
A hands-on leadership style — comfortable reviewing designs and code
Ability to bring structure to ambiguous problems
The base salary + variable pay for this role ranges from $196,000 - $240,000 + benefits. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. .
Equal Opportunity
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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