Engineering Manager

We re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.As a company, we re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.Civica builds products and technologies that empower the public sector to serve citizens around the world. Our solutions are widely used across Government, Housing, Transport, Education, and Healthcare sectors in the UK and abroad. We re looking for an Engineering Manager to join our team.As an Engineering Manager at Civica, you will be a hands-on player-coach . Your primary responsibility will be to manage a team of software engineers, taking ownership of both the team s happiness and their delivery efforts. You ll also be hands on as an individual contributor, and work with your team to ensure the best technical outcomes. If you enjoy both leadership and technical elements of software engineering, this role would be a great fit./What you will be doing:Hire, build and manage a team of successful & happy software engineersEnabling your team for success, ensuring delivery of high-quality products to our customersEmbody good engineering culture, and drive great behaviours in your teamDesign, develop, deploy and maintain software productsCollaborate with product managers, designers, and other engineers to identify requirements and develop technical solutionsParticipate in code reviews, provide constructive feedback, and improving the overall quality of our engineering outputTroubleshoot complex issues using log analysis, profiling tools, and collaborative debugging techniquesContribute to documentation and decisions on team processes and toolsImplement continuous integration & continuous deployment pipelines for automated testing, build, and deployment processesRequirementsYou will be an experienced Engineering Manager who possess the following skills:Experience in recruiting, coaching and mentoring software engineersDeep knowledge of modern software development practices such as agile development, continuous delivery, automated testing, security, and observabilityExpertise implementing engineering metrics to drive quality and performanceComfortable with ambiguity, and able to create clarity for your teamProficient in writing high-quality, readable, secure, and maintainable codeStrong understanding of computer science concepts, data structures, and algorithmsStrong knowledge of testing principles and practices; experience writing and automating testsExperience with cloud platforms (e.g. AWS, Azure)Building and shipping products using NodeJS and ReactUnderstands separation of concerns with servicesKnowledge of observability practices (logging, metrics, tracing) and monitoring toolsUnderstanding of security best practices and secure coding principlesAwareness of Developer Experience principles and practicesExperience modernising legacy softwareWorked in an environment where engineers own production servicesWorked with GoLangWe Want You to Bring Your Whole Self to WorkThere is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.BenefitsWhy You'll Love Working with UsAs a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:Time Off & Work-Life Balance 25 Days Annual Leave + bank holidays plus the option to buy up to 10 extra days! Days of Difference Up to 3 extra days off for volunteering. Financial Well-being & Security Pension Contributions 5% employer match to support your future. Income Protection Up to 75% salary cover for long-term illness. Life Assurance 4x salary tax-free lump sum. Critical Illness Cover 25,000 lump sum (extendable to dependents).Health & Perks Private Medical Insurance Fast access to private healthcare. Health Cash Plan Claim back physio, therapies & more. Dental Insurance Cover for routine & emergency care. Affinity Groups Join employee-led communities. Bounty Bonus Refer a friend & get rewarded.At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.About the companyCivica is a global leader in public sector software.Our software sustains and enhances public services worldwide. It s backed by 30 years of experience and the expertise of our people, many of whom have worked in the public sector. We focus on improving outcomes and building a business that will continue to deliver for communities globally.With operations in the UK and Ireland, Australia, New Zealand, India, Singapore, Canada and North America, Civica is one of the UK s largest software companies. We employ around 5,000 people, and we re recognised for our culture, which has earned the Investors in People Gold standard in the UK.