Director of Revenue Cycle Management

Director of Revenue Cycle Management
Remote, Anywhere in the US

About AnswersNow

At AnswersNow, we are trailblazing the future of autism therapy, making it more immediate, accessible, and effective for families everywhere. Our innovative virtual ABA therapy platform is thoughtfully designed by clinicians to recreate the focused, supportive environment of in-person therapy, complete with distraction-free features and interactive activities that enhance engagement and progress.

Our team operates fully remotely—meaning you’ll have the flexibility to work from home, and will never have to report on-site to provide client support. If you're ready to make a meaningful impact and join a team that's reshaping autism therapy, we’d love to hear from you!

About the Role

The Director of RCM will lead the day-to-day operations and continuous improvement of our revenue cycle — ensuring clean claims, fast collections, and accurate revenue recognition. You’ll manage internal and outsourced teams responsible for collections, while partnering closely with Finance, Product, and Clinical Operations to drive strong financial performance and operational excellence.

Job Details

• W2 Employee

• Full-Time (Remote)

Job Requirements

• 6–8 years of progressive experience in healthcare revenue cycle management.

• Demonstrated success improving key RCM metrics (collection rate, AR days, first-pass yield).

• Hands-on experience with EHR, clearinghouse, and billing integrations.

• Proven ability to manage vendors and lead internal or outsourced RCM teams.

• Strong analytical skills with proficiency in Excel, Google Sheets, and Mode or similar BI tools.

What You’ll Do

• Oversee end-to-end revenue operations including claims submission, payment posting, denials, and collections.

• Own and optimize workflows in Candid, our external RCM platform, ensuring data accuracy, process efficiency, and high collection performance.

• Manage the patient billing process and ensure a clear, transparent, and family-friendly billing experience.

• Analyze data to uncover operational issues (e.g., coding errors, payer lag) and drive corrective action with Candid and internal partners in Clinical Operations.

• Report RCM performance and insights to Finance and executive leadership.

• Lead and mentor a small team focused on billing, collections, and denial management.

Nice to Haves

• Prior exposure to ABA therapy, behavioral health, or Medicaid billing.

• Experience using Candid and other modern RCM tools.

• Familiarity with AI-driven RCM automation or workflow tools.

What we Offer

• $135,000- $175,000 annual salary

  • Compensation Philosophy: The base pay for this position ranges from $135,000/year in our lowest geographic market up to $175,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

• Fully remote – work from anywhere in the U.S.

• Flexible hours with an async-friendly team culture

• Opportunity to work with modern tools and shape foundational systems

More About AnswersNow

At AnswersNow, we believe that innovation should be inclusive. We welcome team members from all backgrounds, experiences, and identities. Our fully-remote team operates with trust, autonomy, and respect. Learn more about us at getanswersnow.com.