DevRel Engineer - Documentation
Role Overview
As a DevRel Engineer - Documentation, you will own and structure SigNoz's documentation, ensuring accuracy and clarity as the product evolves. You'll dive into code to debug issues, create tutorials and onboarding flows, and collaborate with engineering teams to integrate documentation into the development process. This mid-level role involves engaging with the community to reduce support queries and enable users to quickly adopt the platform.
Perks & Benefits
This is a fully remote position with a globally distributed team, offering flexibility in work location. You'll engage with a large open-source community, including a 7,000-member Slack group, and have opportunities for career growth through contributions to a YC-backed, VC-supported company. While time zone expectations aren't specified, collaboration across regions is implied, fostering a culture of innovation and user focus.
Full Job Description
About SigNoz
SigNoz is an open-source observability platform that helps developers monitor, trace, and debug their applications fast. Today we serve users in 30+ countries, have 23k+ GitHub stars, a 7,000-member Slack community, and 180+ OSS contributors—all while operating as a fully remote, globally distributed team. We’re YC-backed and supported by leading Bay-Area VCs.
What You’ll Do
Own SigNoz documentation. Set the structure, tone, and information architecture; keep it accurate as the product evolves.
Deep-dive into code & config. Reproduce user setups, debug issues, and translate findings into clear docs and examples.
Create onboarding flows & tutorials. Write step-by-step guides, sample apps, and troubleshooting playbooks that turn first-time users into power users.
Partner with Engineering & Product. Review PRs for doc impact, champion doc-first thinking, and surface user feedback.
Engage with the community. Answer questions in Slack/GitHub, identify doc gaps, and turn common pitfalls into solutions pages.
You Might Be a Great Fit If You…
Have 2+ years in an SRE, DevOps, Platform, or similar technical role.
Can read and debug at least one of Go, Python, or JavaScript (we use all three).
Learn new tools quickly and love untangling complex distributed-system problems.
Write crisp, developer-friendly prose and enjoy explaining why as much as how.
Are customer-obsessed—delighting users and removing adoption blockers motivates you.
Nice-to-Haves
Experience maintaining docs for an OSS project or SaaS product.
Familiarity with OpenTelemetry, ClickHouse, or Kubernetes.
Previous contributions to technical blogs, conference talks, or tutorials.
Who Probably Won’t Thrive Here
Candidates fresh out of college without hands-on ops / dev experience.
Writers who prefer purely editorial work without diving into terminals, repos, and PRs.
Success Looks Like
New users can instrument an app, send data to SigNoz, and run their first trace in <15 minutes—guided by your docs.
Support and community questions drop as self-service answers go live.
Release cycles include clear, timely doc updates because you’re embedded in the dev workflow.
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