Deal Operations
Role Overview
This is a senior-level Deal Operations role at ProFound, an AI startup, where you will own key processes to improve sales velocity and close rates by establishing a scalable close process. You will partner across Sales, Legal, Finance, and Product to build a world-class deal operations engine, focusing on automating manual work, managing CPQ processes, and handling contract documentation. The impact includes accelerating deal velocity, ensuring clean and efficient bookings, and enhancing operational excellence in a high-growth SaaS environment.
Perks & Benefits
The role is remote, offering flexibility with likely expectations for collaboration across time zones, and includes a competitive compensation package with a base salary range of $140,000–$180,000, equity, and full benefits. It provides opportunities for career growth by becoming a domain expert in deal processes and deploying technology to scale operations, within a culture that values speed, iteration, and meaningful impact typical of tech startups.
Full Job Description
Profound is on a mission to help companies understand and control their AI presence. In our Deal Operations role, you will improve sales velocity and close rates by establishing a tight, scalable close process. You will own key processes that ensure deals are booked cleanly and efficiently, and partner across Sales, Legal, Finance, and Product to build a world-class deal operations engine.
AI is changing the way we work. This role is ideal for someone who is or can become a domain expert in the deal process and is excited to deploy technology to scale and automate much of this work. This includes building knowledge bases, testing search and retrieval systems to surface relevant data, and reducing the manual work traditionally handled by sales through thoughtful systems design.
What you’ll do
Drive completion of information security and security questionnaires for enterprise prospects
Build a process for easily completing data processing agreements and other contract-related documentation
Own the CPQ process from configuration to quote to close
Build and maintain a knowledge base and answer engine to make requests for information such as RFIs and RFPs highly efficient
Own the process for completing RFPs and complex deal documentation
Take ownership of the end-to-end booking process to maximize rep efficiency and ensure deals are booked cleanly and on time
Identify and implement process improvements that accelerate deal velocity and improve close orchestration
Who you are
5 or more years of experience in sales operations, deal desk, deal operations, or revenue operations, preferably in a high-growth SaaS or enterprise software environment
Highly process-oriented with a track record of building and optimizing deal operations workflows
Strong technical fluency with CPQ tools, quote systems, contract documentation, and sales booking processes
Excellent partner cross-functionally across Sales, Legal, Finance, and Product to align on deal execution
Proactive, high-agency operator who takes ownership end to end and drives work through to completion
Strong intuition for deal velocity, close-rate improvement, operational excellence, and scalability
Location
This is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.
For this role, the expected base salary range is $140,000 to $180,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
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