Data Analyst, Client Insights

This listing is synced directly from the company ATS.

Role Overview

As a Data Analyst focused on Client Insights, you will engage directly with enterprise clients to provide data-driven recommendations and storytelling. This mid-level role requires you to present insights in client meetings, optimize campaign performance, and create custom visualizations, all while collaborating with sales and client success teams to drive customer growth and retention.

Perks & Benefits

Madhive offers a remote work setup, allowing flexibility in your work environment. The company fosters a culture of inclusion and collaboration, valuing diverse perspectives and backgrounds. Employees can expect a supportive atmosphere that encourages professional growth and innovation, alongside a competitive compensation package reflective of experience and skills.

Full Job Description

Madhive is the leading independent and fully customizable operating system built to help local media professionals build profitable, differentiated, and efficient businesses. Madhive empowers sales teams to extend their reach into streaming and connects local advertisers with the communities they serve. Madhive’s platform provides the unique ability to reach local audiences at national scale, with premium supply partnerships and end-to-end tools for planning, targeting, and measuring full-funnel campaign outcomes. Powering campaigns for over 30,000 small and medium businesses per day, Madhive is driving the evolution of local media. 

Madhive is seeking a Data Analyst to serve as a strategic consultant for a select group of our highest-value enterprise clients. Unlike a traditional back-office analyst, you will be front-and-center, working directly with several key accounts to help them understand the value Madhive provides.

This is a client-facing role that requires a unique blend of technical skill and social intelligence. You will join client meetings, present quarterly business reviews (QBRs), and use data to tell compelling stories that drive customer growth and retention. We need someone who can "read the room" as well as they can read a spreadsheet.

What You’ll Do:

  • Strategic Client Engagement: Partner with Sales and Client Success to act as the dedicated data consultant for specific enterprise accounts, attending client meetings and presenting insights to external executives.

  • Narrative-Driven Reporting: Create bespoke, client-ready presentations that go beyond "what happened" to explain "why it matters" and "what to do next."

  • Performance Optimization: proactively monitor client campaign performance to identify trends and opportunities for optimization, then pitch these recommendations directly to the client.

  • Custom Visualization: Build tailored Looker dashboards or reports that address specific client KPIs, ensuring they have transparency into their media spend and performance.

  • Market Intelligence: Provide clients with vertical-specific insights (e.g., Auto vs. Retail trends) to help them shape their media strategy using Madhive data.

Who You Are:

  • A Storyteller: You know that data without a narrative is just noise. You can turn a spreadsheet into a deck that helps a client improve their business.

  • Client-Ready: You have "executive presence." You are comfortable speaking to external VPs and C-level executives, fielding questions on the fly, and building rapport.

  • Happy to Chat: You enjoy the "people" side of business. You are happy to jump on a call, visit a client office, or navigate a boardroom meeting with confidence.

  • Commercially Minded: You understand that your analysis supports revenue. You look for data points that support renewal and expansion.

Qualifications:

  • Bachelor’s degree in a quantitative field (Economics, Finance, Stats, CS, etc.).

  • 2-5+ years of experience in analytics, preferably in a client-facing capacity (e.g., Media Agency, Sales Engineering, or Consultative Analytics).

  • Strong SQL proficiency is required. Experience with Python/R is a plus.

  • Expertise in presentation tools (PowerPoint, Google Slides) and the ability to design aesthetically pleasing client deliverables.

  • Experience with BI tools (Looker, Tableau) for creating external-facing views.

  • Clear communicator with the ability to explain findings to non-technical audiences.

The approximate compensation range for this position is $75k-$89k The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors, including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.

We are Madhive

Madhive is a dynamic, diverse, innovative, and friendly place to work. We embrace our differences and believe they fuel our creativity. We come from varied backgrounds and think that’s important. Whether it’s taking ideas from previous lives and applying them in different ways or creating something completely new, we are all trail-blazing team players who think big and want to make an impact. 

We are committed to cultivating a culture of inclusion and collaboration. We welcome diversity in education, culture, opinions, race, ethnicity, gender identity, veteran status, religion, disability, sexual orientation, and beliefs.

Please be advised that we will NOT be using third-party recruiting agencies for this search.

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