Dark Store Supervisor - Rome
Role Overview
As a Warehouse Supervisor at Deliveroo, you will oversee daily operations at the Hop site, ensuring timely order fulfillment and effective communication with delivery riders. This mid-level role involves managing store openings, closures, and inventory accuracy while collaborating closely with the management team to enhance customer satisfaction and operational efficiency.
Perks & Benefits
This position offers a remote work setup with a fixed-term contract of six months, providing opportunities for extension and potential conversion to a permanent role. The role requires a commitment to 40-hour work weeks, promoting a culture of flexibility and teamwork within a dynamic environment focused on meeting customer needs.
Full Job Description
Warehouse Supervisor
Deliveroo Hop
Our Warehouse Supervisors are the beating heart of our daily operations on site. You will work closely with the management team to maximize customer satisfaction and ensure the smooth running of our Hop sites. You will be responsible for ensuring that all of our loyal customers receive their basic necessities as quickly as possible.
Initial 6-month fixed-term contract with the possibility of extension and conversion to a permanent contract.
Your responsibilities will include
Supervise that all orders are picked up on time.
Manage store openings and closures
Communicate with our riders to make sure deliveries are made promptly.
Manage the shipping area and support the packaging of delivery orders to be sent to our customers.
Ensure that all deliveries are scanned and that any appropriate complaints are recorded.
Empty deliveries according to the procedure, paying attention to the accuracy of the positions of the products and the rotation of the dates.
Ensure that inventory counts are accurate and that all areas are counted.
Collaborate with our Assistant Warehouse Manager and Warehouse Manager to ensure the proper functioning of the site.
Ensure that the warehouse remains clean and tidy at all times and that any hazards are addressed promptly.
Requirements
Experience in a similar environment is preferred
Hourly flexibility
Willingness to work 40-hour shifts per week
Experience in achieving the targets
.
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