Customer Service Representatives

Role Overview

As a Customer Service Representative for Mercor, you will work as an independent contractor on a research project for a leading AI company. Your primary responsibility will be to leverage your professional experience to design relevant questions related to your role, contributing valuable insights to enhance the project. This is a mid-level position requiring a minimum commitment of 15 hours per week over a duration of 3-4 weeks.

Perks & Benefits

The role is fully asynchronous, allowing you to work flexibly around your schedule, which is ideal for maintaining work-life balance. Compensation is competitive and is paid weekly via Stripe Connect, ensuring timely remuneration for your contributions. While the position is short-term, it provides a unique opportunity to work with a top-tier AI company, which could enhance your resume and future job prospects.

Full Job Description

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Role Description

Mercor is recruiting

Customer Service Representatives

as independent contractors working on a research project

for one of the world s top AI companies.

This project involves using your professional experience to design questions related to your occupation as a Customer Service Representative.

We aim to make

the hourly compensation rate offered to you competitive based on your professional background and geographic location

(please note that the listed hourly compensation scale is for U.S.-based applicants and that that scale will differ depending on where a candidate is geographically based)

The work is

fully asynchronous

and can be done around your schedule

This project requires that you be able to commit a

minimum of 15 hours per week

The work

will last for approximately 3-4 weeks after you begin the project

Please note you will need access to a desktop or laptop computer for this project and that we

cannot accept applicants who use chromebook computers

Qualifications

Have

4+ years full-time work experience

as a Customer Service Representative

Be based in the US, UK, or Canada

Requirements

We can meet industry-standard compensation expectations for your current role

We will pay you out weekly via Stripe Connect based on the number of project work hours that you log

You will be classified as an at-will contractor to Mercor

Please note that we

cannot currently support H1-B or STEM OPT status candidates

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