Change & Continuous Improvement Partner Wealth
Role Overview
As a Change & Continuous Improvement Partner in the Wealth team at Monzo, you will bridge Product and Operations, driving agile transformation and efficiency. Day-to-day, you'll shape how changes land across Customer Operations, improve customer journeys, remove process friction, and empower teams to deliver faster and more confidently. This is a mid-level role focused on operational excellence and continuous improvement.
Perks & Benefits
Monzo offers remote work within the UK, with a salary range of £40,400-£54,600 plus performance-linked incentive awards. Benefits include a focus on work-life balance and a culture of innovation. The role provides opportunities for career growth in a fast-paced fintech environment, with a supportive team and emphasis on employee development.
Full Job Description
🚀 We're on a mission to make money work for everyone.We're waving goodbye to the complicated and confusing ways of traditional banking.After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!We're not about selling products - we want to solve problems and change lives through Monzo ❤️ UK Remote - 💰£40,400 - £54,600 + Incentive Awards tied to your performance + Benefits ✨Applications close on Friday 8th May 2026 at 17:00.About our team 🚀The Change & Continuous Improvement wealth team is the bridge between our Product and Operations teams and keeps us agile, efficient, and always evolving.You'll be at the heart of transformation: shaping how change lands across our Customer Operations teams, creating magical customer journeys, removing friction from processes, and empowering our teams to deliver better, faster, and more confidently. This isn't justPlease mention the word **CHERUB** and tag RODguMTk4Ljk5LjE0Mw== when applying to show you read the job post completely (#RODguMTk4Ljk5LjE0Mw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
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