Business Operations Manager
Role Overview
This is a senior-level Business Operations Manager role focused on driving operational effectiveness and scalability within Unlock's Operations organization. The manager works closely with Sales and Fulfillment leadership to identify high-impact challenges, design data-informed solutions, and enhance customer experience. Responsibilities include improving processes, ensuring operational efficiency, and supporting the company's mission of financial resiliency through home equity agreements.
Perks & Benefits
The job is remote, offering flexibility in work location and schedule, with typical expectations for collaboration during standard business hours. It provides opportunities for career growth in a mission-driven, consumer-centric environment, emphasizing innovation in financial technology. Benefits likely include competitive compensation, health insurance, and a supportive culture focused on helping homeowners build financial resiliency.
Full Job Description
About Unlock Unlock's mission is to unleash the power of home equity to enrich people's lives. We do this through a financial solution called a Home Equity Agreement or HEA, an entirely new way to access and utilize home equity. We're not a lender, so there are no interest charges or monthly payments and homeowners with poor credit or high levels of debt can still qualify. We're beyond passionate about helping our customers build greater financial resiliency. We are mission driven, consumer centric and our products are designed for the way homeowners want to live their lives today - with flexibility and control.About the role The Business Operations Manager drives operational effectiveness, scalability, and customer experience across Unlock's Operations organization. This role works closely with Operations leadership, particularly Sales and Fulfillment, to identify high-impact challenges, design data-inPlease mention the word **BREAKTHROUGH** and tag RODguMTk4Ljk5LjE0Mw== when applying to show you read the job post completely (#RODguMTk4Ljk5LjE0Mw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.