Business Operations Lead
Role Overview
This senior-level Business Operations Lead role involves driving alignment and execution across the organization by improving operating cadences, leading cross-functional initiatives, and defining key metrics. The hire will work closely with various teams like Product, Compliance, and Finance to solve ambiguous problems and build the Business Operations function, impacting Rain's scaling and strategic priorities. Day-to-day tasks include designing business reviews, operationalizing KPIs, and providing hands-on support for high-impact projects.
Perks & Benefits
Benefits include top-tier medical, dental, and vision coverage (95% employer-paid), a 401(k) with matching, equity for all employees, and unlimited PTO. The role is fully remote with a flexible hybrid setup available for NYC-based teammates, including a home office stipend and a monthly wellness budget. The culture emphasizes agility, collaboration, and fun, with frequent team events and a focus on innovation in fintech.
Full Job Description
About Rain
At Rain, we’re rebuilding the global financial pipes money flows through. Our infrastructure makes stablecoins usable in the real world by powering credit card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. If you’re curious, bold, and excited to help shape a borderless financial system, we’d love to talk.
Our Ethos
Operating at the epicenter of stablecoin innovation means moving fast and thinking globally. Our team reflects the diverse, international audiences we serve. We hire people who stay agile as the tide ebbs and flows, fix what’s broken without waiting, chase trends before they peak, and remember to have fun through it all.
About the Role
Reporting to the Head of Business Operations, you’ll be a high-leverage operator helping Rain scale. Your job is to drive alignment + execution: building the operating system that keeps us pointed at the right problems, and jumping in to provide hands-on support for the most important company priorities.
You’ll alternate between strategy and operational work. One week designing our QBRs or company scorecard, the next week reviewing our GTM targeting criteria to improve conversion. If you like being the connective tissue of an organization, and you get energy from turning ambiguity into clear plans, metrics, and outcomes, this role is for you.
What You'll Do
Improve Rain’s operating cadence - evolve our planning cycles, OKRs, and business reviews so teams are aligned on goals, tradeoffs, and progress.
Drive high-impact, cross-functional initiatives - lead projects that span Product, Platform, Compliance, Risk, Finance, Ops, GTM, or M&A.
Define and operationalize our metrics - partner with team leads to define Rain’s core KPIs, build a simple company scorecard, and stand up dashboards that give leaders a real-time view of how we’re doing.
Bring structure to ambiguous problems - take fuzzy questions (“which market should we be prioritizing?”, “how can we get customers live faster?”) and turn them into clear hypotheses, analyses, and plans to execute.
Help build BizOps as a function - shape how Business Operations works at Rain.
Who You Are
A structured problem-solver who can break messy, cross-functional problems into clear components and a pragmatic plan.
Able to operate at all altitudes—zooming out to debate strategy with leaders, then zooming in to fix a broken process or write the first draft of a doc.
An excellent communicator and facilitator who can synthesize complexity into crisp narratives, drive productive meetings, and influence without formal authority.
A strong bias-for-action operator who moves quickly, unblocks themselves, and cares about outcomes over polished docs or frameworks.
Highly analytical and metrics-minded: comfortable in spreadsheets, dashboards, and basic SQL/BI, and more interested in the “so what” than just the numbers.
Low-ego, collaborative, and energized by being the connective tissue of the organization..
Excited about stablecoins, infrastructure, and building the next-generation financial rails.
7–10+ years of experience in Business Operations, Strategy, Consulting, Investment Banking, PE/VC, or similar high-analytical / high-ownership roles.
Nice to Have
Experience in fintech, payments, card programs, or financial infrastructure.
Direct experience setting up or running a company operating system (OKRs, QBRs, planning cycles, operating reviews).
Comfort with SQL and modern analytics tools (dbt, Looker, Hex, or similar) and working closely with Data/Engineering.
Prior experience as a Founder or Product Manager.
Experience at a high-growth tech or fintech startup.
Benefits
Our team works hard, so we make sure our benefits do too. Here’s what you can expect as a Rainmaker:
Top-tier coverage: We cover 95% of Medical, Dental, and Vision premiums.
401(k) with matching: Invest in your future, just like we’re investing in ours.
Ownership that matters: Every team member gets equity because we believe in building together.
Work your way: Flexible hybrid setup with a prime SoHo office for NYC-based teammates.
Unlimited PTO: Because time to rest and reset is just as important as time to ship.
Product-first perks: Monthly budget to test our cards and features like a real user.
Wellness support: Monthly stipend to spend on fitness, therapy, or whatever keeps you thriving.
Home office setup: One-time stipend to create a space that works for you.
Team connection: Frequent company events, team dinners, and offsites to stay connected.
Compensation will vary based on experience from $155,000-$230,000
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