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Business Operations - Cards, Bridge

This listing is synced directly from the company ATS.
New York or San Francisco

Role Summary

As a Business Operations hire for Bridge's Cards team, you will oversee compliance, fraud management, and partner onboarding processes in a dynamic, cross-functional environment. This mid-level role requires a proactive approach to operational execution, ensuring that the company meets regulatory requirements while fostering trust with partners and cardholders. Your contributions will directly impact the growth and efficiency of the Cards business.

Benefits & Culture

Bridge offers a collaborative culture with a small, experienced team passionate about stablecoin technology. The position allows for flexible remote work and requires comfort with various time zones for effective cross-team collaboration. Employees can expect opportunities for career growth as the company evolves and expands its product offerings.

Full Job Description

About Bridge

We’re creating an entirely new payments platform, built with stablecoins, to simplify global money movement. Bridge enables faster, cheaper payments and borderless access to dollars via stablecoins. Through our APIs, businesses can send and receive funds across borders faster / cheaper vs. SWIFT and other fiat-only rails. Our virtual accounts enable international consumers and businesses to easily access, store and spend US dollars. Our payouts infrastructure enables platforms to disburse USD to anyone globally. We believe many trillions of dollars will move and settle through stablecoin payment rails. Bridge is pulling this future forward.

We have a small team of people who have previously built financial infrastructure at some of the world’s leading companies (Coinbase, Stripe, Square, Brex, Upstart, DoorDash, Airbnb) and each and every one of them chose Bridge because they fundamentally believe that stablecoins will be a critical piece of financial infrastructure that allows for the improvement of global money movement.

 

What you’ll do

  • As a Card Operations hire, you’ll be joining a small cross-functional team to shape all aspects of growing our Cards business. You’ll own the end-to-end operations for compliance, fraud, reporting, and partner onboarding, including the elements that enable risk-controlled scale and maintain trust with our partners and cardholders.

Responsibilities:

  • Compliance Operations: Build and maintain processes to ensure Bridge meets partner and regulatory requirements. Manage onboarding documentation review, monthly and annual reviews, and ongoing reporting obligations across our partners.

  • Legal Coordination: Partner with internal Legal and external counsel to support new country launches, review local legal opinions, and operationalize new regulatory or scheme requirements.

  • Fraud & Risk Management: Lead fraud operations end-to-end, working with partners and internal teams on everything from incident investigation and chargeback handling to refining fraud detection workflows. Collaborate with data and support teams to minimize loss and ensure cardholder trust.

  • Partner Onboarding: Manage the technical and operational setup with card network and issuing partners. Ensure timely and compliant delivery of all partner requirements.

  • Cross-Functional Execution: Collaborate with Product, Engineering, and GTM teams to ensure new launches and features are operationally ready. Develop dashboards and reports that surface insights on compliance health, fraud trends, and partner performance.

Qualifications:

  • 3+ years in operations or management consulting roles, with a track record of building products 0 - 1.

  • Strong preference for experience building regulated financial products, including card products.

  • Intellectual curiosity to go deep on problems and opportunities, understand the issue and make sound decisions on how to move the business forward.

  • Enjoy dynamic environments and ability to adapt as the market, our business and our customers’ needs evolve.

  • Self directed, well organized and exceptional communication skills. You own your success within the organization.

  • Comfortable operating across various time zones.

Please find our California applicant personal information notice here.

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