Business Operations Associate
Role Overview
As a Business Operations Associate at Rillet, you will work directly with the founders and Chief of Staff to support high-impact initiatives across Go-to-Market, Revenue Operations, HR, and Finance. This mid-level role involves driving execution on key projects, tackling operational challenges, and owning daily operations to help the company meet its goals. You will design scalable processes, manage vendor onboarding, and project manage CRM implementations, making a broad impact in a fast-paced startup environment.
Perks & Benefits
Rillet offers competitive pay, equity, and top-tier health and dental insurance with premiums partially or fully covered for you and 90% for dependents. The role provides flexibility with remote or hybrid work options, hubs in San Francisco, NYC, and Barcelona, and flexible PTO with 9 company holidays. You'll have room for career growth as the company scales, with opportunities for team bonding through offsites in locations like New York, Italy, and France, requiring occasional travel.
Full Job Description
What We Do
Rillet serves finance teams. Our customers are the financial brains of their companies. Our job is to help them run the numbers with impossible speed, accuracy, and insight.
Rillet is an AI-native ERP that can drive a zero-day close. We are different because of our unified source-of-truth data model, hundreds of best-in-class native integrations (Stripe, Ramp, Salesforce, etc), automated & auditable workflows, multi-entity consolidation, and quickly expanding army of specialized AI agents (e.g., accrual, audit, P&L flux, board decks, etc). These earn us a consistently perfect customer satisfaction score. High-growth AI customers like Windsurf, Postscript, and Finch love our ship velocity, because their financial stack needs to scale as quickly as they do.
This huge market is ours to take. We have raised $100M from leading investors (including Sequoia, a16z, Iconiq, Oak HC/FT, and First Round) to help everyone run their numbers at the speed of AI.
Who We Are
Rillet’s pace is not for everyone. Intelligence is table stakes. To succeed here, you need extreme speed, agency, and flexibility.
Successful Rilleteers do not wait for assignments. They internalize a mission, design a strategy, and bring back results that are better, faster, and more creative than a manager could have asked for.
Work revolves around our customers. Successful Rilleteers are energized by delivering the most important things, even those that weren’t in the original plan.
In this role, you do not need to be an accountant. But you do need to appreciate the value that our customers can create for their own company when we equip them with the perfect financial tools. Successful Rilleteers love powering the financial core of the world’s fastest-growing companies.
Who We Need:
Rillet seeks a versatile and driven Business Operations Associate to join our team. In this role, you'll work directly with the founders and Chief of Staff, supporting high-impact initiatives across Go-to-Market (GTM), Revenue Operations (RevOps), HR, and Finance.This is a unique opportunity for a generalist who thrives in fast-paced environments and is eager to gain broad, cross-functional exposure at a category-defining startup.
We're looking for teammates who value in-person collaboration and are within commutable distance of our NYC or San Francisco offices (or willing to relocate). Team members are required to work in-office Tuesdays and Thursdays, plus one additional flexible in-office day. Certain roles may require additional in-office time based on function.
What You'll Do:
Drive execution on key initiatives, ensuring efficient and timely project delivery.
Tackle operational challenges to help Rillet meet company-wide goals.
Own and manage daily operations across HR, finance, and administrative functions.
Design, implement, and improve scalable processes to support organizational growth.
Take ownership of high-impact initiatives from day one, such as: Preparing the investor report, identifying high-priority prospects, and setting up outbound sales sequences.
Selecting and onboarding new vendors.
Project managing the implementation of new CRM features with external consultants.
What We're Looking For:
3 - 5 years of experience in a Management Consulting firm, preferably from MBB or experience in a venture capital, private equity.
Previous Business Operations experience.
Highly organized, adaptable, and a natural problem-solver.
Thrives in a fast-paced, dynamic environment with strong attention to detail.
Proven track record of taking initiative, navigating ambiguity, and delivering measurable results.
Action-oriented with a bias toward execution—you move quickly, take ownership, and aren’t afraid to pitch in beyond your core responsibilities.
Willingness to travel a few times yearly for team offsites, events, and gatherings.
Life at Rillet:
Competitive Pay & Benefits: Backed by world-class investors, we offer strong salaries plus equity so you share in our success. We've got you covered with top-tier health and dental insurance, premiums partially or fully covered for you, plus 90% coverage for dependents.
Room to Grow: We're building a team of ambitious, high-performing people who will grow with the company. As Rillet scales, so will your role, responsibilities, and compensation.
Flexibility That Works: Take the time you need with flexible PTO and 9 company-wide holidays. We value both the flexibility of remote and hybrid work and the creativity and energy that comes from in-person collaboration at our hubs in San Francisco, NYC, and Barcelona.
Build Real Connections: Great work happens when people connect. Join us for team offsites in incredible locations, our team has bonded everywhere from New York and San Francisco to Toronto, Italy, France, and beyond.
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