Business Analyst

This listing is synced directly from the company ATS.

Role Overview

As a Business Analyst at HockeyStack, you'll serve as a trusted consultant to clients, helping them navigate their go-to-market challenges using the company's platform. This mid-level role involves direct customer engagement, providing strategic recommendations, and collaborating with cross-functional teams to enhance customer value. Your insights will drive measurable growth for major B2B clients, making a significant impact on their revenue operations.

Perks & Benefits

HockeyStack offers a competitive base salary range of $100,000 to $120,000 USD, and fosters a high-performing, collaborative culture at their San Francisco HQ. The company emphasizes rapid growth and meaningful contributions, with a focus on building a category-defining product. While the team operates in-person, the role is remote-friendly, likely accommodating flexible schedules to enhance work-life balance.

Full Job Description

HockeyStack is building the agent infrastructure for enterprise revenue. We spent five years building the only data architecture that preserves causality across the full revenue stack — every interaction, every signal, in sequence. On top of that foundation, we built Nex-lm, a purpose-built AI engine that compiles natural language into deterministic agent workflows. The result is a platform that can extract the revenue blueprint from a company's data, encode it into repeatable automations, and execute it across sales, marketing, and customer success — consistently, at scale.

We are not building a dashboard tool with an AI feature. We are building the operating layer that replaces the human bottleneck in enterprise revenue organizations. This is a category being defined right now, and we intend to own it.

We have raised $50M+ from Bessemer Venture Partners, General Catalyst, Y Combinator, and others.

We operate fully in-person in San Francisco. We move fast and we hire people who want to win.

Since launching late 2023, we have grown to 8-figures in ARR, process over 60 TB of revenue data monthly, and we are working with some of the largest B2B companies in the world like Microsoft, Harvey, New Relic, Collibra, etc.

🚀 Your Mission

We're looking for a Business Analyst to serve as a consultant to our customers — helping them solve their most pressing go-to-market challenges using HockeyStack's platform and data. You'll work directly with customers to understand their business goals, diagnose problems, and deliver strategic recommendations that drive measurable growth. Think of this as an advisory role: you're the person our customers turn to when they need to make better decisions, faster.

🔧 What You’ll Do

  • Act as a trusted consultant to customers, helping them translate business challenges into actionable strategies using HockeyStack's platform.

  • Advise customers on how to optimize their GTM motions — from pipeline generation to revenue conversion — based on data-driven insights.

  • Partner with Customer Success Managers to deliver support and strengthen long-term customer relationships.

  • Troubleshoot customers' technical challenges by diagnosing issues, identifying root causes, and guiding them to effective solutions within the HockeyStack platform.

  • Collaborate cross-functionally with Product, Engineering, and CS to bring customer feedback into the product and improve value realization.

🧩 What We're Looking For

  • Bachelor's degree in Business, Economics, Finance, Statistics, Applied Mathematics, or a related field.

  • 1–3 years of experience in business analysis, consulting, strategy, or an advisory role with a client-facing component. Experience in B2B, SaaS, or GTM environments is a strong plus.

  • Strong business acumen — you understand how revenue teams operate and can connect customer problems to strategic solutions.

  • Excellent stakeholder management and communication skills — you're comfortable presenting recommendations to senior leaders.

  • Analytical mindset with the ability to use data to support business recommendations, without needing to be a SQL expert.

  • Ownership-first mindset — you take initiative, move fast, and figure things out.

  • You thrive in early-stage, high-urgency environments where speed and impact matter.

✨ Why Join Now?

We’re at an inflection point. The product is proven, the market is massive, and the opportunity is wide open. You’ll be joining a company with real traction, rapid growth, and meaningful backing—where every person still shapes the outcome. This isn’t just a job. It’s a chance to build something category-defining with people who care deeply about doing it right.

We’re building a high-performing, in-person culture at our San Francisco HQ, where the team collaborates shoulder-to-shoulder five days a week. The base salary range for this role is $100,000 to $120,000 USD, adjusted for location, experience, and qualifications.

HockeyStack is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We celebrate diversity and are committed to fostering an inclusive environment for all employees.

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