Billing Specialist
Role Overview
The Billing Specialist at DataBank will handle day-to-day billing functions, ensuring accuracy in billing transactions per contract. This mid-level role involves dispute resolution, customer communication, and assisting with collections, making a significant impact on the efficiency of the billing process.
Perks & Benefits
DataBank offers a competitive benefits package that includes health, vision, and dental insurance, as well as short-term and long-term disability insurance. Employees enjoy a generous 401k plan with company matching, three weeks of paid time off, and paid holidays. The company fosters an inclusive culture and emphasizes employee well-being, supporting career growth and professional development.
Full Job Description
DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank’s managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve their technology performance and allow them to focus on their core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX.DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.Our billing team will be responsible for processing all billing transactions. In this position you will bill orders, assure billing is per contract, transmit invoices, resolve disputes, manage billing communications, and assist with collections where warranted.ResponsibilitiesDay-to-day functions of billing as per contracted servicesInquiry and dispute resolution along with customer communication in an accurate and timely mannerAssist with collectionsPerform other duties as assigned by supervisor and/or ManagementQualificationsRequired 1-5 years’ experience Billing and/or collectionsBusiness/Accounting degree preferredExcellent communication skills verbal and writtenAbility to interpret and execute contract termsIntermediate to advanced Excel skills requiredAttention to detail. Analysis skills a plusNetSuite and Epicor experience helpfulBenefitsHealth, Vision, and Dental Insurance PackagesShort-term and Long-term Disability InsuranceLife Insurance401k with company match3 Weeks' Paid Time Off & Paid HolidaysPlease mention the word **EFFICIENTLY** and tag RMmEwMTo0Zjk6YzAxMzo3ZjU5Ojox when applying to show you read the job post completely (#RMmEwMTo0Zjk6YzAxMzo3ZjU5Ojox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
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