Benefits Analyst
Role Overview
As a Benefits Analyst at Whatnot, you will manage employee benefits administration, including medical, dental, and leave programs for a global workforce. This mid-level role involves collaborating with external partners, ensuring compliance, and providing high-quality support to employees while maintaining Workday configurations. Your efforts will directly impact employee satisfaction and the overall efficiency of benefits processes.
Perks & Benefits
Whatnot offers a flexible remote work environment with the option to work from various global office hubs. The company values in-person collaboration for planning and problem-solving, fostering a supportive culture that encourages diversity and inclusion. As one of the fastest-growing marketplaces, there are ample opportunities for career growth and development within a dynamic team.
Full Job Description
🚀 Join the Future of Commerce with Whatnot!
Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.
As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.
We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.
💻 Role
Benefits Administration
Administer medical, dental, vision, retirement, and supplemental benefits across 15+ vendors.
Manage U.S. and international new hire enrollments, including manual enrollments for global entities.
Support with compliance requirements (e.g., 5500 filings, audits, required notices).
Assist with renewals and vendor implementations as well as Open Enrollment for US employees.
Leave of Absence & Accommodations
Manage end-to-end leave administration for employees globally (FMLA, parental leave, state-specific leaves, international leaves).
Coordinate top-up pay and deduction reconciliation with Payroll.
Partner with external leave administrators (e.g., Tilt) and carriers.
Track and manage workplace accommodations in compliance with policy and local regulations.
Serve as the primary point of contact for escalations and sensitive employee cases.
Systems, Payroll & Reporting
Maintain and troubleshoot Workday benefits configurations in partnership with People Systems team.
Perform payroll reconciliations related to leave, deductions, and fringe benefits.
Identify discrepancies between plan rules and system configurations; document and resolve gaps.
Employee & Cross-Functional Support
Provide employees with quick and high-quality support with benefits and leave inquiries, working with internal and external partners as needed.
Review invoices to ensure accurate and timely payments to vendors.
Contribute to documentation and process improvements to make the employee experience smooth.
We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our New York, Los Angeles, San Francisco or Seattle hubs.
👋 You
People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.
As our next Benefits Analyst, you should have 4+ years of experience in employee benefits administration, plus:
Experience managing complex leave programs (multi-state and/or international exposure preferred).
Strong working knowledge of U.S. benefits compliance requirements (FMLA, ERISA, ACA).
Experience with Workday.
Ability to reconcile payroll deductions, invoices, and benefits enrollment files.
Strong attention to detail and decision-making abilities.
🎁 Benefits
Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
Parental Leave
16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
💛 EOE
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.
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