Automation & Solutions Specialist
Role Overview
As an Automation & Solutions Specialist at Patrianna, you will identify operational gaps and create efficient workflows using Google Workspace tools. This mid-level role involves collaborating with various teams to automate repetitive tasks and streamline processes, impacting productivity significantly by reducing manual workloads by up to 50%. Your expertise in automation will empower teams to self-manage and enhance cross-team visibility.
Perks & Benefits
This remote position offers flexibility in work hours, allowing for a comfortable work-life balance. While specific benefits are not detailed, typical perks may include opportunities for career growth within a dynamic iGaming environment and a culture that values clear communication and collaboration. The role encourages innovative thinking and the use of advanced technologies, fostering a supportive atmosphere for skill development.
Full Job Description
The Role
Be the go-to expert turning operational challenges into efficient, automated workflows—bridging teams in a dynamic iGaming leader.
What You'll Do
Identify gaps in Risk, CS, QA, and WFM; build lightweight Google Workspace tools to unblock teams fast.
Orchestrate data from multiple sources into unified dashboards, streamlining cross-team visibility.
Automate repetitive tasks (e.g., data entry, audits) with Apps Script, Zapier, and Gemini AI—cutting manual work by up to 50%.
Use LLMs like Gemini/ChatGPT for trend analysis, summaries, and smart pipelines.
Translate needs into no-code solutions, empowering teams to self-manage.
Collaborate daily with frontline leads to deliver measurable wins.
What We Need
Expert in Google Workspace: formulas, Apps Script, Data Connectors, Drive automation.
Proven data integration: Zapier, Make, or APIs.
AI hands-on: LLMs for data/content tasks.
Ops background: Automation portfolios from solutions/support roles.
Clear communicator: Explain tech simply to non-tech teams.
iGaming interest a plus; any experience level welcome if skilled.
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