Associate Implementation Analyst - Mortgage

This listing is synced directly from the company ATS.

Role Overview

This is an entry-level role as an Associate Implementation Analyst, focusing on leading the full life cycle of client deployments for MeridianLink's mortgage software. Day-to-day, the analyst gathers credentials, reviews product workbooks, troubleshoots third-party issues, and supports client validation, acting as a liaison between clients and internal teams to ensure project timelines are met. The hire will have a direct impact by managing client expectations, educating on software capabilities, and contributing to successful software implementations.

Perks & Benefits

The job is fully remote, offering flexibility in work location without specified time zone constraints, ideal for candidates seeking work-from-home opportunities. As an entry-level position, it provides career growth through shadowing senior implementation specialists and gaining expertise in software deployment, with a focus on professional development in a tech-driven environment. The role implies a collaborative culture, working across departments to support client needs and enhance product offerings.

Full Job Description

Position Summary:

The Associate Implementation Analyst will lead the full life cycle of initial and subsequent client deployments for software licensed by MeridianLink. The role will manage client expectations, meet timelines, and act as a liaison between the client and other company departments. This role will educate clients on software capabilities and communicate customer enhancement ideas to the Product organization.

Expected Duties:

  • Associate Implementation Analyst will gather core credentials, third-party credentials, product requirements, and client documents

  • Expected to provide and review product workbooks

  • Responsible for reviewing and troubleshooting third-party issues

  • Associate Implementation Analyst will support client validation configuration

  • The role will have a growing understanding of MeridianLink’s licensed software and its capabilities to educate and provide best practice recommendations to clients

  • Expected to adhere to project schedules and effectively ensures all project resources meet expected timelines.

Qualifications: Knowledge, Skills, and Abilities:

  • Entry-level professional within the subject area

  • Requires basic skill set and proficiency

  • Will conduct work assignments as directed

  • Bachelor’s degree and 0-2 years of professional experience

  • Ability to perform client/third Party Onboarding activities

  • Ability to shadow and assist SIS in configuration and UAT implementation activities

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