Associate Implementation Analyst
Role Overview
The Associate Implementation Analyst is responsible for managing client deployments of MeridianLink's software, ensuring successful onboarding and configuration. This entry-level role involves liaising with clients and internal teams, gathering requirements, and troubleshooting issues to enhance client experience. The analyst will play a key role in educating clients on software capabilities and implementing best practices.
Perks & Benefits
This position offers a remote work setup, providing flexibility for employees. The culture encourages professional development and learning, as the role supports gaining knowledge in software capabilities. While specific benefits are not detailed, typical tech roles often include opportunities for career growth and a collaborative work environment.
Full Job Description
Associate Implementation Analyst
Position Summary:
The Associate Implementation Analyst will lead the full life cycle of initial and subsequent client deployments for software licensed by MeridianLink. The role will manage client expectations, meet timelines, and act as a liaison between the client and other company departments. This role will educate clients on software capabilities and communicate customer enhancement ideas to the Product organization.
Expected Duties:
Associate Implementation Analyst will gather core credentials, third-party credentials, product requirements, and client documents
Expected to provide and review product workbooks
Responsible for reviewing and troubleshooting third-party issues
Associate Implementation Analyst will support client validation configuration
The role will have a growing understanding of MeridianLink’s licensed software and its capabilities to educate and provide best practice recommendations to clients
Expected to adhere to project schedules and effectively ensures all project resources meet expected timelines.
Qualifications: Knowledge, Skills, and Abilities:
Entry-level professional within the subject area
Requires basic skill set and proficiency
Will conduct work assignments as directed
Bachelor’s degree and 0-2 years of professional experience
Ability to perform client/third Party Onboarding activities
Ability to shadow and assist SIS in configuration and UAT implementation activities
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