Analyst, Treasury Operations

Join us to build a more rewarding financial future for all Canadians

At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada.

• #1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 — the first company ever to achieve a three-peat at the top!

• #1 Fastest Growing Company in Canada for 2024 by Globe & Mail

• Top-ranked mobile apps and credit cards

• Team of 500+ people

• 1M+ customers

• 10K+ retail partners
  
  

What you'll be doing

• Support the Treasury Operations function at Neo, with a focus on deposits and lending partner management.

• Execute daily reconciliation of complex account balances, transaction volumes, and related payment rails, accounting for in-flight payments, reversals, time zones, disputes, and other complications.

• Manage incidents and impact assessments, including investigation, mitigation, recovery, and reporting/escalation to internal teams and external parties when necessary.

• Perform daily monitoring and management of borrowing requirements, lending facility concentration, eligibility limits, and related migration activities.

• Support Snowflake enabled processes and relevant partner banking platforms used for cash management controls and facility management.

• Drive process improvements and contribute to automation/AI initiatives aimed at enhancing operational efficiency and scalability.

• Collaborate closely with Data, Product, and Banking teams to ensure alignment on reconciliation and facility management processes.

• Maintain accurate and up-to-date documentation of reconciliation procedures, incident resolutions, and facility management processes.

• Assist in preparing and organizing audit documentation and support audit inquiries related to treasury operations.

Who We're Looking For

• You possess a minimum 2-3 years of experience in a Treasury Operations, Cash Management or Treasury function.

• You understand the impact of payment processes on the experience of Neo’s customers.

• You have significant attention to detail and practical experience with SQL.

• You’re a strong problem solver with risk management skills.

• You take ownership over your work, and you have a passion for building a world class treasury operations process.

Working at Neo:

The people who thrive at Neo are resourceful, growth-oriented, and driven to win. We hold ourselves to high standards because we’re on a mission that matters: to build a more rewarding financial future for all Canadians. As individuals and as a team, we constantly challenge ourselves and each other to raise the bar and deliver exceptional experiences for our customers. Our commitment to customer success drives everything we do, from building world-class products to providing exceptional support at every step of their journey. If this resonates with you, keep reading.

We trust, respect, and support each other. This means honest conversations, constructive input, and empowering each other to move fast and think big. You’ll be surrounded by people who push you to be your best. We primarily collaborate in person across our Calgary, Winnipeg, and Toronto offices, where ideas move quickly and teams build momentum together. As we continue to scale and evolve, we’re looking for builders, innovators, and problem solvers who thrive on challenge–people who would rather blaze a trail through uncertainty than follow a well-paved path.

All team members have a stake in Neo’s success and earn meaningful equity through stock options. This ownership mindset is at the heart of everything we do — when Neo grows, we all grow. If you’ve heard that Neo employees work hard, it’s true. We hold ourselves accountable for delivering on our commitments to our customers, partners, and each other. Working at Neo means taking ownership of your work and driving results, knowing that your contributions directly impact the company’s success.

Apply with us:

We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.

By continuing with your application, you agree to the Candidate Privacy Notice, which guides how we process your personal information for the purpose of your application.

Neo Financial leverages artificial intelligence (AI) to reinforce our candidate evaluation process, including the initial assessment of applications and screening of candidates. These tools support our recruitment team; however, all final hiring decisions are made by humans and are not based exclusively on automated processing. If you require further information regarding our data processing practices, please contact us.

We are hiring for an open, vacant position.