AI Automation Engineer Tech Lead
Role Overview
This senior-level AI Automation Engineer Tech Lead role involves designing and implementing AI-powered solutions, such as LLM-based agents and RAG pipelines, within a Microsoft 365-centric environment. Day-to-day, you will collaborate with department heads to identify opportunities, translate requirements into prototypes, and deliver production-ready automation workflows. As the primary technical owner, you will have a significant impact by reducing operational friction and accelerating processes across the company.
Perks & Benefits
The role is remote within the United States, with up to 10% travel, and operates in a team-oriented environment with clear roles like a project manager for support. It offers career growth through ownership of technical delivery and collaboration with third-party partners, leveraging modern tools like ChatGPT Enterprise and Microsoft Power Platform. The culture emphasizes clear communication and hands-on problem-solving, ideal for those seeking to drive AI innovation in a business context.
Full Job Description
Who You Are You are a hands-on technologist who loves turning real-world business problems into clean, scalable AI and automation solutions. You are as comfortable meeting with department heads and frontline managers to understand their pain points as you are designing LLM-based agents, building workflows, and wiring APIs together behind the scenes. You communicate clearly with both technical and non-technical stakeholders, ask thoughtful questions, and translate vague ideas into concrete requirements, prototypes, and production-ready solutions. You enjoy collaborating in a team environment where the CIO sets the strategy, a project manager manages intake and prioritization, and you own the technical delivery that brings AI and automation to life across the business. About The Role As the AI & Automation Technical Lead at Myriad360, you will be the primary technical owner and builder of AI- and automation-powered solutions across the company, reporting directly to the CIO of a mid-sized IT value-added reseller. You will partner closely with leaders and department heads to identify high-impact opportunities, define requirements, and deliver solutions that reduce friction, improve quality, and accelerate operations across functions. You will work within our Microsoft 365–centric environment and leverage our existing platforms, including Microsoft Power Platform, ChatGPT Enterprise (supported by a Zero Data Retention API agreement with OpenAI), and tools such as Stack AI and Zapier. You will design and implement AI-powered workflows, agentic workflows, AI agents, and retrieval-augmented generation (RAG) pipelines, integrate them with our core systems, and coordinate with trusted third-party partners to execute against a shared backlog of AI and automation requests. Must be based in the United States. Travel up to 10% may be required. Other responsibilities include:Please mention the word **SOPHISTICATED** and tag RMTY3LjIzNS4xMy4xNg== when applying to show you read the job post completely (#RMTY3LjIzNS4xMy4xNg==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.