Account Manager
Role Overview
This mid-level Account Manager role involves managing long-term relationships with university partners, serving as the primary contact and trusted advisor to ensure their success and renewal. The hire will work closely with internal Product, Engineering, and Research teams to advocate for partners, focusing on problem-solving and engagement without leading technical work. This position impacts partnership growth and sector-wide adoption through effective relationship management.
Perks & Benefits
The role offers remote work flexibility anywhere in the U.S., with a preference for the West Coast, and includes flexible hours to coordinate across Eastern, Central, and Pacific time zones. Benefits likely include a competitive salary range of $75,000–$94,000, opportunities for career growth in a relationship-focused environment, and periodic travel to partner institutions (25–40% during peak periods). The culture emphasizes collaboration and strategic impact in the education sector.
Full Job Description
DataKind is seeking an Account Manager to serve as the primary relationship owner for our lighthouse institution partnerships. This role is central to ensuring our higher education partners are successful, satisfied, and growing. You'll own the long-term health of these high-visibility partnerships, serving as the connective tissue between institutions and DataKind's internal teams. Location Remote, anywhere in the U.S. (with a preference to the West Coast). Working hours are primarily between 8am–5pm local time, with flexibility to coordinate across Eastern, Central, and Pacific time zones. This role requires periodic travel to partner institutions (25–40% during peak periods). Salary Range $75,000 - $94,000, based on DataKind's manager-level salary band. Actual placement depends on experience and internal equity. Candidates who meet core requirements are typically positioned in the lower to middle of the range. About the Opportunity Reporting to the Director of Institutional Partnerships and Strategy, the Account Manager will own the ongoing relationships with a small cohort of university partners and expand unified data work. This is a relationship-first role: you'll spend most of your time understanding what your partners need, getting ahead of problems before they surface, and keeping institutions engaged and successful so they renew their partnerships and become models for wider adoption across the sector. You'll work closely with our Product, Engineering, and Research teams to advocate for your partners internally, but you won't be expected to lead or own technical work yourself. Core Responsibilities Partner Relationship Management Serve as the primary point of contact and trusted advisor for each lighthouse institution throughout their multi-year engagement with DataKind. Build and maPlease mention the word **INTEGRATED** and tag RODguMTk4Ljk5LjE0Mw== when applying to show you read the job post completely (#RODguMTk4Ljk5LjE0Mw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
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