Account Director
Role Overview
The Account Director will lead the enterprise sales cycle in Central and South America, focusing on building relationships with large ecommerce organizations and closing complex SaaS deals. This senior-level role involves engaging with decision-makers, managing long sales cycles, and providing insights to product teams, making a significant impact on the company's growth and customer satisfaction.
Perks & Benefits
This fully remote position offers competitive compensation with equity options, an unlimited PTO policy encouraging a minimum of three weeks off annually, and a home office stipend. The company emphasizes career development through an annual training budget and fosters a supportive culture focused on collaboration and growth within a fully remote team.
Full Job Description
About the Role
We are hiring an Account Director to lead enterprise sales across Central and South America. This role focuses on building relationships with large ecommerce organizations and closing complex SaaS deals.
You will own the full enterprise sales cycle, from prospecting and stakeholder mapping to negotiation and closing six-figure contracts. The ideal candidate has experience selling technical SaaS solutions with long sales cycles and can engage decision-makers from operational leaders to C-suite executives.
You will also act as a strategic partner to customers by understanding their ecommerce goals and relaying insights to the product team to help shape future platform capabilities.
Success in the first 3–6 months looks like:
Build a strong pipeline of qualified enterprise ecommerce prospects in the region
Run structured enterprise sales processes with clear stakeholder mapping
Advance late-stage opportunities and close initial enterprise contracts
Develop trusted relationships with key decision-makers across multiple accounts
Provide clear market feedback to internal product and leadership teams
Key Responsibilities
Own the full enterprise sales cycle, from prospecting to closing
Build relationships with key decision-makers and influencers within enterprise ecommerce organizations
Map customer organizational structures and identify economic buyers and internal champions
Deliver product demonstrations and clearly communicate business and economic value
Lead commercial negotiations including pricing, procurement, and contract terms
Coordinate with engineering, product, and customer teams during the sales process
Manage complex deals with 120+ day sales cycles and six-figure contract values
Build consensus across technical, operational, and executive stakeholders
Maintain accurate pipeline visibility and forecasting
Provide ongoing market and customer insights to product teams
Requirements
6+ years of experience selling enterprise or commercial SaaS solutions
Proven track record of meeting or exceeding revenue targets
Experience closing six-figure enterprise SaaS deals
Ability to manage complex enterprise sales cycles from start to finish
Experience presenting to stakeholders from business champions to C-level executives
Strong negotiation experience with procurement, legal, and senior leadership teams
Experience selling to enterprise organizations in Central or South America
Ability to build and manage regional partner relationships
Strong communication and presentation skills
Bachelor’s degree required
English fluency: C1 or C2 required
Spanish fluency required
Portuguese fluency is a plus
Preferred Qualifications
Experience selling marketing technology or ecommerce SaaS platforms
Training in enterprise sales methodologies (MEDDICC, Challenger, or similar)
Experience with SaaS analytics, performance, or product discovery platforms
Strong enterprise customer references
Compensation & Logistics
Remote role. Candidates can be based in Latin America
Fully remote team
Competitive compensation package with equity options
Unlimited PTO policy (encouraged minimum of 3 weeks annually)
Home office stipend
Company-provided laptop
Annual training and development budget
Parental leave for eligible employees
Company Overview
This company provides an AI-powered search and product discovery platform built for enterprise ecommerce companies. The platform helps retailers deliver personalized shopping experiences that increase revenue, conversion rate, and profitability.
The technology is designed specifically for ecommerce use cases and is trusted by large global retailers to improve product discovery across search, browse, and recommendation experiences. The company operates as a fully remote team focused on helping ecommerce businesses deliver better customer experiences and measurable growth.
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