Remote Postmortems (Definition & Learning Process)
Remote postmortems review incidents or failures to identify root causes and prevent future issues.
What Are Remote Postmortems?
They document what happened, why it happened, and what changes will prevent recurrence, focusing on learning rather than blame.
Key Components
- Incident summary and timeline
- Root cause analysis
- Contributing factors
- Action items and owners
Benefits
- Improves operational reliability
- Reduces repeated failures
- Encourages transparency and learning