Intercom

About Intercom

Intercom is a customer communication platform that helps businesses connect with customers through personalized, messenger-based experiences. Their typical customers range from small startups to large enterprises across various industries seeking to improve customer engagement and support. The company's main products include a business messenger for real-time conversations, help desk software for customer support, and marketing automation tools for targeted campaigns. Intercom has embraced a distributed work culture, offering flexible remote and hybrid options while maintaining strong collaboration through digital tools and occasional in-person gatherings.

Company Culture

Intercom fosters a collaborative and customer-focused culture where teams work closely across functions to solve problems. The company emphasizes autonomy and ownership, encouraging employees to take initiative while supporting each other through transparent communication. With a distributed workforce, Intercom prioritizes asynchronous work and uses various digital tools to maintain strong team connections and effective collaboration.

Our Values

Customer obsession, transparency, high velocity, ownership, and building with heart.

Benefits & Perks

Intercom offers comprehensive health benefits including medical, dental, and vision coverage, along with generous parental leave and flexible time off. Employees typically receive competitive compensation packages including equity options, learning and development budgets, and wellness stipends. The company supports remote work with home office setups and provides opportunities for team gatherings and professional growth.

Roles & Teams We Hire For

Skills & Tools You'll Use

Open Positions (1)