Glia
Glia provides digital customer service solutions that enhance support through chat, voice, video, and AI-powered tools.
Industry
Customer Service Technology
Headquarters
New York, NY, USA
Team Size
201-500
Founded
2012
Remote
Remote-first with distributed teams
Remote Hiring Profile
Glia hires remote teams with a flexible approach to remote work. They currently have 1 remote position listed on WorkAnywhere.pro.
About Glia
Glia provides digital customer service solutions that help businesses enhance their customer support through chat, voice, and video interactions. Their platform is primarily used by financial institutions, insurance companies, and e-commerce businesses seeking to improve customer engagement. The company's main product integrates with existing websites and mobile apps to offer real-time assistance, co-browsing, and AI-powered automation tools. Glia operates with a distributed workforce, supporting remote collaboration across different time zones while maintaining strong team connectivity through digital tools.
Company Culture
Glia fosters a collaborative and innovative environment where teams work autonomously while staying aligned with company goals. The remote-first culture emphasizes transparency, regular communication, and flexibility, allowing employees to balance work and personal life. Employees often describe the workplace as fast-paced yet supportive, with opportunities for growth and cross-functional projects.
Our Values
Customer-centric innovation, collaborative excellence, integrity in all interactions, embracing diversity and inclusion, continuous learning and improvement, and delivering meaningful impact through technology.
Benefits & Perks
Glia offers comprehensive health insurance, including medical, dental, and vision coverage, along with remote work flexibility and home office stipends. Employees receive competitive salaries, equity options, and professional development budgets for courses and certifications. Additional perks include generous paid time off, wellness programs, and team-building events to foster connection in a distributed setting.