Foundever
Global customer experience and business process outsourcing solutions for leading brands.
Industry
Customer Experience and Business Process Outsourcing
Headquarters
London, United Kingdom
Team Size
100,000+
Founded
2021
Remote
Hybrid
Remote Hiring Profile
Foundever hires remote teams across Global with a flexible approach to remote work. They currently have 1 remote position listed on WorkAnywhere.pro.
About Foundever
Foundever is a global leader in customer experience (CX) and business process outsourcing (BPO) solutions. The company provides a wide range of services including customer care, technical support, sales, and back-office operations for clients across industries such as telecommunications, retail, finance, and healthcare. Foundever serves major brands like AT&T, Verizon, and T-Mobile, helping them deliver seamless customer interactions through digital and voice channels. With operations in over 40 countries, the company leverages advanced analytics and AI to optimize customer journeys and improve business outcomes. Foundever emphasizes a people-first approach, investing in employee training and development to ensure high-quality service delivery. While many roles are on-site or hybrid due to the nature of contact center work, the company offers flexible work arrangements where possible.
Company Culture
Foundever fosters a collaborative and inclusive culture focused on delivering exceptional customer experiences. The company values teamwork, continuous learning, and innovation, encouraging employees to share ideas and grow professionally. With a global workforce, Foundever promotes diversity and cross-cultural understanding. Work environments vary by role and location, but the company strives to maintain a supportive atmosphere with opportunities for advancement.
Our Values
We put people first, we are customer obsessed, we innovate with purpose, we collaborate globally, we act with integrity, and we deliver results.
Benefits & Perks
Foundever offers competitive compensation and benefits packages including health insurance, retirement plans, paid time off, and employee assistance programs. Depending on role and location, flexible scheduling and remote work options may be available. The company also provides training and development opportunities to support career growth.