Calabrio
Workforce engagement management software for contact centers.
Industry
Contact Center Software
Headquarters
Minneapolis, Minnesota
Team Size
1001-5000 employees
Founded
1999
Remote
Hybrid
Remote Hiring Profile
Calabrio hires remote teams with a flexible approach to remote work. They currently have 1 remote position listed on WorkAnywhere.pro.
About Calabrio
Calabrio provides workforce engagement management (WEM) software for contact centers. Their platform includes tools for workforce management, quality assurance, performance management, and analytics. The company primarily serves customer service and support teams in various industries, including retail, finance, and healthcare. Calabrio's solutions help organizations optimize staffing, improve agent performance, and enhance customer experiences. The company is headquartered in Minneapolis, Minnesota, and supports a hybrid work model for many roles. Calabrio is known for its focus on integrating AI and automation into contact center operations.
Tech Stack
Technologies this company commonly uses across product, data, and infrastructure.
Primary Tech
Frontend
Backend
Database
Infrastructure
DevOps
Tools
Company Culture
Calabrio fosters a collaborative and innovative culture with a focus on customer success. Employees report a supportive environment that encourages professional growth and work-life balance. The company values open communication and teamwork across departments.
Our Values
Customer obsession, Innovation, Integrity, Collaboration, Accountability, Diversity and inclusion
Benefits & Perks
Calabrio offers competitive benefits including health, dental, and vision insurance, a 401(k) plan with company match, and paid time off. Employees also have access to professional development opportunities and flexible work arrangements.